2 Jun 2014 · MoveAdvisor
1.0 out of 51.0
Called this company two weeks prior to our date of moving and set everything up. Called the morning of our move date to confirm their arrival time. They said yes. Everything is a go and we will see you then. The company never showed up at the time discussed. I started calling 15 minutes after they were late asking what was going on. Pamela and crystal each told me so many lies all day long. First, it was they were short handed with crew, they weren't sitting in the office at that moment let them call me right back, people were sick and they were running behind but no problem they would be there. I continued to call throughout the day and if they felt like answering the phone I'd get another story. The truck just left it will be there shortly, they had to stop and get fuel, the workmen are not answering their cell phones. Oops, maybe they went to another job first before yours. All day long lies and stories were told to me. At 6:30 that evening was the last time I spoke to Pamela, she said sorry they are so late but I promise they are going to come. After that, they didn't answer their phones anymore. Needless to say, it was after 7 pm and we were stuck with no other way to move. We kept waiting for them to show as promised, then it was too late to call someone or go rent items to try and move ourselves. Also, their company voicemail has a mailbox that is too full to receive messages. Hum.. Wonder why that is. Probably so full of complaints!Never.. Never.. Never use this company! They also ask to be paid in cash. That tells me they probably have other issues too! Beware!
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