16 Jan 2017 · MoveAdvisor
5.0 out of 55.0
I have worked the past 14 years with a moving company and know it is my time to move. I am writing this review and will update it as the move progresses with Moving America. I as a professional relocation specialist know that thing can happen during the move process and items may get damaged. So let me begin: I contacted 3 different moving companies. I selected this company inspire of the mediocre reviews because of the customer service I am am getting regarding my shipment. I have changed my inventory and box count 4 different times to assure I do not exceed my cubic feet allowance. The only 2 hick up's I have had so far in an extra charged on delivery of 200.00 dollars because we are moving to a remote location. I was over looked by the move coordinator. No a big deal and this is normal. The other surprise was that Moving America is going to charge me an extra 5 % if I pay my balance to the driver using a credit card. This was a little different for me but I get it because the driver might me charged the 5% from the credit card company. I felt that Moving America should take my payment in advance and absorb the extra cost as a retailer does. I will keep everyone posted in detail on the progress on this move.
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