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Recent reviews

E
29 Jan 2021 · RemovalReviews
5.0 out of 55.0
Well, what can I say? What a stress free experience! Moving house in itself is a very stressful time, but moving country is even more stressful!! Matthew Ladley and his team took all of the stress out of moving for me. From the first communication to the last, I was kept informed every step of the way. The removal guys arrived on time to collect and to deliver, telephoning to confirm their expected arrival times. Well done Moving Partnership - a really professional company who provided a really professional and friendly service. Thank you Matthew and colleagues!!
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I
6 Dec 2020 · RemovalReviews
1.0 out of 51.0
It was virtually impossible to get them to give us a date for delivery in France. I had to email them several times to be given an approximate week that our items would be delivered and then was told the day before they would be arriving tomorrow which meant we had to reorganise work with a new job at a moments notice. When we were given the week of delivery they then advised us that we would need to pay an additional £200 because our things would need to be delivered in a smaller van as they wouldn't be able to fit a large lorry in the parking we had provided (the address for delivery had been given to them before we had signed our contract and the parking in question was approximately 100m x 20m so even if they had the largest lorry possible if they were unable to fit here then they surely can't fit anywhere!) Eventually they managed to miraculously find a solution upon our refusal to pay. Then upon delivery we were not surprised given how unprofessional the company had been so far to find that some of our items were damaged. We attempted to make a claim on the insurance the moving partnership had arranged for us to find that this would not be accepted on the grounds that the items were 'owner packed.' We had brought this up with the company before signing the contract and they had assured us that as long as the delivery drivers were able to see the item then we would 100% be covered for loss and damage to that item. The delivery drivers also re-confirmed this on collection. Overall an awful experience with a dishonest, unprofessional company.
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A
15 Sep 2020 · RemovalReviews
5.0 out of 55.0
A top notch service. Matthew explained the whole process and took care of the details. Customer service was fantastic. Packers were great and everything arrived intact. Highly recommend Moving Partnership and Matthew is the best, taking care of things from beginning to end.
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P
3 Mar 2020 · RemovalReviews
1.0 out of 51.0
Piss poor service and they broke valuable items, refusing to refund. would not recommend to anyone. Spend 100 quid more and get a serious moving company.
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A
20 Sep 2019 · RemovalReviews
5.0 out of 55.0
Profesional service. Matthew organised the move very quickly. Minor problems were solved through regular communication. Inventory was conducted on collection and delivery. Items arrived in good condition. English movers were polite and efficient.
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