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Recent reviews

S
11 Mar 2025 · MoveAdvisor
1.0 out of 51.0
ABSOLUTELY DO NOT USE THIS MOVING COMPANY- A YEAR'S WORTH OF A HEADACHE AND NO RESOLUTION It has been almost a year since I have used this moving company. They not only didn't complete the furniture move, they broke almost every piece of furtniture (2 large dressers, 2 night stands,a large curio, tv stand, and coffee table) except for my standing desk. The cheapest valued item, of course. The insurance company they force you to use jumbled the pictures taken with the descriptions around twice on me, taking longer to complete the process. Mind you, you cannot fix or get rid of the furniture by their terms or it is void, so forcing you to keep unrepaired broken furniture for almost a year as well. We finally reached the amount settled 9/17/2024... it is now March 2025. I have been sent fabricated screenshots that the check is coming...3 weeks later-NOTHING. I have been told "We will Zelle you Monday" and NOTHING. The settlement amount is 1/10 of the furniture cost, but at this point I agreed because something is something. They have now blocked my number from the "claims service". Whne asked to speak to a supervisor they are not available every time I ask. There is a different number they provided for customer service, it rings twice then says customer service voicemail... that is it. I have left multiple messages, I'm assuming this number is a fake one set up along with their images of promised checks. When trying to call their number directly advertised on the website to speak to someone it goes directly to voicemail... I wonder how that happens? After all of this headache, I am still receiving the furniture moving phone calls since they sell your information to other scam websites. PLEASE SAVE YOUR MONEY, TIME, AND MENTAL HEALTH.
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P
11 Feb 2025 · MoveAdvisor
5.0 out of 55.0
I was faced with a long distance move under trying circumstances. I talked with Chris several times, and he was patient and informative. He prefers that his clients are aware of different aspects of moving companies and how to spot potential problems, so it was worth listening to his info. He gave me a fair quote and informed me of my options. He did not rush me in my decision. He gave me room to consider a discussion with a friend where I was lucky enough to have a friend of mine with a van in a position to help me, all the better for my emotional state. So although I did not use Moving Relocation Systems, I do recommend contacting the company and speaking with Chris. This company is an actual moving company with their own trucks. Thank you again Chris for your positivity and support. I am sure this company would have brought a successful move.
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P
27 Jan 2025 · MoveAdvisor
1.0 out of 51.0
I recently moved from New York City to California using Moving Relocation System, and it was an absolute disaster. My items were picked up on 9/9/24 and delivered on 9/18/24, and I paid a total of $6,984—only to find out later that I was heavily overcharged. We measured the space our belongings actually took in the truck (see before and after photos), and it came out to 864 cubic feet. Our items occupied 6 panels, each 2 feet wide, in a truck that’s 9 feet high and 8 feet wide. Yet, we were billed for an additional 236 cubic feet at a rate of $5.25 per cubic foot, despite clear evidence of the true volume. According to their own pricing breakdown, our actual charges should have been: 864 cu. ft. x $5.25 = $4,536 Fuel Surcharge (14%) = $635 Service Fee = $400 Total = $5,571 However, they charged us as if we used significantly more cubic footage, leading to a final bill of $6,984. Based on their own numbers, we’re due a refund of $1,412, but this company has proven to be dishonest and unreliable from start to finish. On top of all this, when our shipment arrived, nearly all of my furniture was damaged—broken, scratched, dented, or ripped. Several appliances no longer function or won’t even power on. I have never experienced such carelessness, and the inaccurate billing feels downright predatory. I strongly advise anyone considering Moving Relocation System to look elsewhere if you value your belongings and your peace of mind.
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M
30 Jul 2024 · MoveAdvisor
1.0 out of 51.0
This company when you call starts out great but the quote they give will be no where close. My bill went up over 60% from what they quoted and was 5 days late. They suck bad and will hit you with bullshit fees they don't tell you about. Do not use this company. We have a one room of stuff moved from Brooklyn to Austin, Tx. The movers are rude. Look somewhere else.
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D
23 Jul 2024 · MoveAdvisor
1.0 out of 51.0
Chris H who reported he was senior management was my sales rep. Chris reported he would be my point of contact throughout the entire move. Chris ensured that I would get the “white glove service”(cost of $500) and the moving company used their own trucks and movers (lie). The night of the move the drivers showed up 3 hours late at 9pm in an unmarked truck. I was advised by the company not to fill out the money orders and to leave them blank. My items arrived in a truck with another companies name and logo on it. The driver made me pay him and sign paperwork before he unloaded the truck or he would leave and charge me a redelivery fee. He would not inventory the items as he unloaded the truck. Boxes were crushed, items broken and boxes missing. He then wanted to charge me to bring the items 20 feet to the freight elevator and 36 feet to the storage unit. I tried reaching out to my sales rep and other employees but they were closed the day the truck arrived. I called and emailed on Monday with no response back.
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