3 Dec 2013 · MoveAdvisor
1.0 out of 51.0
These are the worse movers I have ever used. First, they were late to pick up our items on moving day. Second, they were late delivering our items on move-in day. Third, when I submitted a claim on lost items they told me it was my responsibility to have done an inventory on the move-in date. For any home owner who was singularly managing where the boxes were left and fetching soda pop and water for the movers, I did not open each and every box on delivery date. When I submitted my claim, it was within the 6-month allotment of time for a claim, but it was rejected three times with the reason that I should have taken inventory on delivery day and I have no way to prove they didn't deliver my items. After three times of submitting a claim and speaking with them over the phone, frankly I gave us trying to talk to them about my rejected claims. This said, today drove me over the edge. As I was unboxing my Christmas decorations, I discovered an item missing. It's a $500 tabletop Christmas tree that has tremendous sentimental value to me, actually more than the cost of the tree. I won't even begin to contact these unreputable people for this item. If they wouldn't believe me about my initial claim, they will shoot me down immediately about this. Guess the BBB is next, along with my attorney. .
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