20 Sep 2017 · MoveAdvisor
1.0 out of 51.0
On April 11, 2017, Nationwide movers picked up my house belongings to move my family to Tampa Florida. I was charged an extra $1,000 because we used the entire truck, approximately 10 feet, which was not agreed to prior to the move. My personal belongings were stored in Norcross Georgia until we were ready for delivery, which was scheduled for July 11, 2017. At the time of delivery the truck was not full, nearly 12 feet empty as compared to when they made the pickup. Nationwide movers will not assist me in locating my belongings and will not even take my calls. At the time of delivery the truck driver told my wife and I that he did see items as we described and even brought it to the loading teams attention. The reply from the loading team was 'that's not theirs, don't worry about it'. As I am compiling the list on known missing items, we are fast approaching more than $8,000. At the time of delivery they damaged my brand new wood floors and many pieces of furniture were also damaged.
Product_Or_Service: Moving and storage.
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