28 Apr 2018 · MoveAdvisor
1.0 out of 51.0
They broke the legs of an antique family table made of sturdy oak. They threw two lampshades in a box with no packing (they wrapped my dog's light fleece coat around one -- oh that's where that went, no of course they didn't ask permission to use it! -- good thing I had delayed buying a replacement) and the glass one shattered and the metal one was broken and needs repair. A plaster statue has the nose broken. And two items listed were not delivered and are apparently lost track of -- who knows if they will really find these, and if they are unbroken as both were breakable. I am livid and I can only imagine the difficulty working through claims will be. Also they raised $300 to rent a U-Haul for shuttle as they said the tractor-trailer would not fit n my street, but a friend knowledgeable in transportation said it absolutely would have fit.
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