24 Dec 2025 · MoveAdvisor
1.0 out of 51.0
I had previously used this company before and they were fantastic. This time I was thoroughly disappointed.
I set up the move, then got a call from Seth, telling me I had to give a cash deposit upfront $350 and he would come by and pick it up which was at least 1-2 months away. NEVER heard from Seth, so I called his cell and asked if we were still on. He said yes, and i asked were we still good for 4 guys. He said yes. The morning of the move I get a call that the had truck trouble and wouldnt be arriving until 10 am. Imagine my surprise when it was 11:15, 2 guys and a trailer!!! He said he couldnt get another truck, and never did get an answer about additional guys. But I had to let it go as I was turning in keys to that place next day. I had everything boxed up, so I thought it would go quickly. I told Seth we would be making 2 trips and he said no it will all fit. OF COURSE I WAS RIGHT. So we leave to make the 1st trip and he left ahead of me. I was moving from Harrisonburg to Stuarts Draft. I'm on the highway almost to Verona. Seth calls me and tells me there is a problem and I need to turn around. Wouldnt tell me what the problem was on the phone. So I head back to 7 eleven/exon and he tells me he has no gas and no wallet, so I will have to pay for gas if I expect to get my stuff moved. I did it against mine and my roommate's decision. He said he could knock off what I paid for his gas from my overall bill. I dont know why he told me that but he was going to have to do that anyway. They got here about 130 to offload 1st load and then he came to me and said one of his guys had a parttime job he would have to get to, so they would come back tomorrow. I TOLD HIM NO WAY.
We go back for the final load( I hope). We finally get it loaded, the 2 workers did a good job!, and its dark by then. We pull up to house to offload trailer and he says he will leave trailer with contents and they will come back tomorrow to offload, but he needs his money for the whole job now and in cash. I told him Iwould be writing a check at first and he said that was fine. I told him he was getting paid until tge job was complete and that would be today!! He was angry and said he had somewhere else to be and he needed his money. The 2 workers agreed to stay to unload in the dark.He told the one guy make sure you get my money before you leave. A brand new trailer with temp tags and light didnt work inside so we used flashlight on my cellphone to finish moving. I helped but it was still 10 pm when we finished. Then Seth called his guys and told them to let me know he would pick up his trailer the next day. It sat outside my house for 3 days. Also when I went back to old place to finish cleaning up before i turned keys in, vacuum I had left there was gone. And slider door in basement was cracked open. I checked that door when we had finished moving items from basement. Also my roommate called him 2x about Tv's that he put in townhouse because he didnt have room for them. Its now been about 2 1/2 months and I find I'm missing other stuff. Also based on reviews I have now read, i definitely overpaid to move out of a 2 bedroom townhouse. I would not recommend dealing with this company. The phone number I had for the company NEVER worked. SETH said it must be my phone!
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