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Recent reviews

N
14 Aug 2024 · MoveAdvisor
5.0 out of 55.0
We moved from SoCal to Oregon in July, the hottest weekend of the month. When we first called for a quote we were treated with respect. We did use a video chat to go over what we wanted moved and then received our quote. We did go over the box limit and paid a bit more but it was reasonable. After reading several reviews we decided to not move old furniture and cleaned out a lot of items to repurchase for the new home which was a better solution. Time and money saving way to go. Moving crew from old home were great and fast even with the heat wave that hit but we provided them with Gatorade, water and snacks. Then, delivery was a breeze and they were great with making sure all items went to the appropriate areas. A couple items were a bit damaged but the insurance company helped with that. We had items that we were concerned could be damaged with moving but they were wrapped with care and made the trip! No boxes were lost. We are all human and if you want special or priceless items to make the trip take them with you like we did, if possible. After watching the movers load and unload the truck we did give them an monetary tip to grab some lunch on the way to their next load. :) They work very hard. Thank you Presto and the many people who were involved to make this happen. Kudos to everyone!
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W
4 May 2023 · MoveAdvisor
1.0 out of 51.0
The movers, especially the delivery team, damaged multiple pieces of furniture, causing over $5,400 in actual, documented damages. The moving team was rushed, sloppy, and reeked of pot. The Presto driver, repeatedly expressed his embarrassment over the condition of the delivery and promised that his boss, Henry, would take care of it. He didn't! Instead, the insurance company offered $300 in reimbursement and Henry offered to raise it to $700. Paltry sums compared to the total damage. Presto and Henry, refused to take responsibility for their actions, and tried to blame it on our Insurance choices (i.e.- not taking a massive, highly profitable up-sell to pay for their carelessness.) The episode is similar to someone with terrible insurance, smashing into the back of your car, causing major damage, then claiming he is not responsible for anything more that what his lousy insurance company offers. In short, be prepared to spend a ton of money on the move, have the movers damage your items and then be given the middle finger by the company.
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S
27 Mar 2023 · MoveAdvisor
5.0 out of 55.0
Great service at a great price point. They helped me throughout the process, they even recommended a great auto shipper that was on time and reliable just like them. They did a great job of explaining everything, thank you!
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O
24 Aug 2022 · MoveAdvisor
5.0 out of 55.0
It was sad to leave my home of 22 years, was time to depart for this new chapter. Henry my customers service rep and all things Presto, was kind, patient and followed through with every promise and detail. moving is never fun, but when everything arrives safely, in one peice.. its more than fun, its life affirming . thank you Presto and Henry and all the movers that took care of every item, as if it was theirs..
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A
21 Mar 2022 · MoveAdvisor
5.0 out of 55.0
It was really a great experience all around. They came to my house, gave me a price and didn't harass me to give a deposit right away like everyone else did. They showed up on time, not really anything broken and they were communicative during the whole move. Thank you for the great experience.
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