26 Feb 2018 · MoveAdvisor
1.0 out of 51.0
I was moving from Michigan to NC. The movers showed up and informed me it was like double then what I was quoted by the salesman. They were moving me from a storage unit to my new home.
I was told they would unload and set up my items upon arrival.
I was also told I would not have to pay a delivery fee if it had to be in storage for a few days.
Well, when they got toy place it was raining. First, they tried charging me a long haul fee saying they could not back into my driveway. Mind you, this a an access road where a mobile home had been taken you. Then, they said well if you can get your neighbor to agree to any damages to their yard or trees they could do it, I did. Then, they unpacked their truck and put everything in the rain before bringing it in, getting boxes and furniture muddy.
They did not use foot covers, thereby tracking mud throughout my house. Also tracks from their muddy cart. They refused to set my bed up, or to put my 2 tables together.
I put a claim in about all this back in May. I keep being told it has been processed and is in for payment for the past three months. Now, nobody answers their phones and nobody responds to emails either. I even threatened them with reporting to BBB if I do not hear from them within the month.
They don't even deserve a 1 star. There are plenty more pictures.
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