10 Feb 2022 · MoveAdvisor
1.0 out of 51.0
This was the worst moving experience ever and I’d like to speak to someone about this. Maryland to NJ. I’ve made this drive multiple times in the same day. I made this drive 10 times to get to NJ to visit my elderly dad recovering from eye surgeries. Boxes ripped open, every piece of wood furniture scratched up, dragged on its side while moving blankets sat unused to even rest them on. Boxes marked “Fragile” upside down with heavy things stacked on top, crushed boxes somehow still being placed at the bottom of their final destination, ready to topple over, 2 delivery guys in flip flops refusing to listen, and loading my things unattended into public elevators, after blocking parking lot access with their haphazardly placed truck.
They also changed the price once standing in front of me so I was given one quote that suddenly changed based on measuring volume that included no measuring tape. And I was told I could use a debit/credit card for half payment at pick up and then pay the other half at delivery. The pick up guy informed me delivery had to be with a cashiers check or cash. So paying for an emergency move to take care of my elderly dad became more taxing because a credit card for emergencies made things easier and suddenly I needed to go get cash.
I’ve had better help from $70/hr movers hired from uhaul.com and driving the truck across town myself. There’s so many broken things. So many smashed boxes, damaged furniture. I had to wait until my dad was healthier after surgeries to deal with inventoring the items. Unfortunately, they put all of the furniture blocking doorways so it’s been a couple months and I can’t actually REACH a lot of my things shoved into a room with dressers in the way. I have to hire NEW movers to move the dressers so I can get to my winter clothes!
I labeled the boxes with blue tape and made it so they were packed into the truck first so they would come off last and be easily accessible. They ignored that and wanted to leave the heavy stuff by the door. I guess placing furniture was not part of the move? I had 2 spaces and they just refused to use a dolly to move dressers to the room I wanted them, further down the hall. They left them closest to the main door, after we got off the elevator. They didn’t even have to carry the furniture; dollies and elevators. An extra 20’ to the right space shouldn’t have to be an issue. Splitting hairs over the right room?!
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