4 Mar 2023 · MoveAdvisor
1.0 out of 51.0
We hired a broker who hired this moving company, and for five months we waited for our stuff as they had excuse after excuse of why it was taking so long. Then, they told us that they had hired a third party driver, because they didn't have enough drivers, and that he stole all of our stuff. That guy has been to jail for this exact crime before, so I don't know how they were able to hire him. The owner of Right A-Way Movers (Joseph) said that we would get a refund. We filed a claim through their system but we learned that they had gone out of business and the claim company no longer worked with them. We tried to get the money from him, and after pretending to work with us for a while (but always putting us on hold and hanging up or rescheduling things), he stopped responding to us or the broker. We never even got our refund for the move, ($4,000), or any kind of compensation for the $37,000 worth of stuff we lost, including many sentimental items.
This company ruined our lives forever and they are still scamming people. I think they might even be starting a new company with a new name, so they can continue to scam people out of money.
Stay as far away from this company as you can and beware of others that are similar.
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