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Recent reviews

S
5 Oct 2023 · MoveAdvisor
1.0 out of 51.0
Terrible Company. Don't waste your time. Not even worth the time to write a 10-page terrible review. do not hire. do not hire. do not hire. do not hire. do not hire. do not hire. do not hire. do not hire.
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T
10 Aug 2023 · MoveAdvisor
1.0 out of 51.0
This company raised the price of the move on us 3 times. Didn’t deliver a jumbo tub of our items and then broke a light fixture in our new home with the first piece of furniture they moved. They broke a 400 dollar frame, broke a French easel, and multiple glass items and scratch and dented the floors and walls of the old house and the new house. They show no honesty for anything. They took weeks to answer or call back and then had a horrible attitude with jasmine who gave no information or idea of Time. They then arrived at 9:00 on a Sunday night and would unload till they had their money. They didn’t. Finish till midnight and asked for a tip after they broke things, complained about how heavy things were and didn’t have our property. This is a horrible company.
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A
19 Jan 2023 · MoveAdvisor
1.0 out of 51.0
We contracted for a move from WI to WA state. They only sent 4 people (even though we paid for packers) and 1- 1/2 sized truck. They tried to change the quoted amount bc “they couldn’t get everything we had in the truck” and when we refused they said “then pick what you want to leave”. They didn’t bring any packing paper just boxes and tape. They left a huge mess and we had to stay 2 extra days in WI and hire a UHual to move all the stuff they wouldn’t. The move was a disaster and we had over $10k in damages. Not to mention the fact that my husbands PS5 came up missing as well as about 12-15 collectible model kits (each worth btw $100-$300). When they delivered that had 1 guy show up who tried to tell us we HAD to pay cash even though our contract stated electronic payment and told us he would leave if we didn’t get cash(I ven though it was 2 hours before a bank would even be open). So I finally get the cash and he refuses to give me a receipt or sign anything that says he received payment. I put my foot down and told him no receipt then no cash. Of course this was thru Google translate bc he didn’t speak much English just Russian. He kept telling us his movers would be here soon and when they finally showed up we find out they are local Craig’s List hires. Not only did they damage the furniture but one guy stole my daughters WII and all her games when she wasn’t looking (it was in a portable carry case with games included). We have the police report and they even know who did it, we identified his mug shot but it was too late to get the items back as they were already gone. They had absolutely no customer svc and no one we could complain to and insurance only offered us $350 for an over $10k insurance claim. Please never use this company. It is terrible.
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J
16 Sep 2022 · MoveAdvisor
5.0 out of 55.0
I have nothing but good things to say about your company during this challenging move. Thank you very much for all of your help and I think you did a fantastic job and getting their exclusive offered many services including packing and loading and re arranging all the stuff.
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B
13 Sep 2022 · MoveAdvisor
5.0 out of 55.0
I called Roman Relocation to book traditional service for my move. Everything was swiftly and neatly packed. They made my relocation much simpler than I had imagined and were quite helpful. Also, a good pricing point. I appreciate that they stayed until the task was finished because I've previously had the opposite experience, which made the move 10 times tougher than it already was.
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