24 Mar 2019 · MoveAdvisor
1.0 out of 51.0
Every review you read on here that is one star is correct. The positive ones have to be fake cause there is no way this company has ever been rated positive by a actual person who has used them!! In real life they are the worst moving company I have ever dealt with.. EVER! I have moved across country three times and this was just a horrible experience from this unprofessional and scamming company of misfits. First the quoting scam they play is spot on in the negative reviews! They will quote you the lowest cost and lie to you about it being firm. Then when they show up to maybe you they will tell you it must be doubled in order to move your stuff. Yes doubled, not slightly higher or an increase of a small amount.. DOUBLED!!
I told them to get back in their truck and go pound sand!! I'm not paying double for a "firm" quote I was given! After about 20 minutes of haggling we settled on a price that was competitive from now what I know as "reputable moving companies"! I didn't need "door to door" so I wasn't concerned about the delivery window which wasn't bad. Details: the firm quote I was given was $7,061.25, when they showed up to move my stuff it was quoted to me over the phone as $14,700.00!! We settled on $11,000!!
Now for the delivery: the delivery was the worst overall I was contacted and asked if they could show up the same day as they called three weeks later at 8:00 pm, I have a lot of stuff and they said it will take three hours to unload, I told them no way in hell and to reschedule. They called again and said okay the next day at 5:00 pm and they never showed up! Then they called me at 10:00 pm and said 2:00 pm the next day, I agreed. They ended up showing up at 3:30 and it was just two guys that took 7 hours to unload my stuff! Yes seven hours and because they were so slow and incompetent I had them put the majority of stuff in the garage because it was taking them forever!! They didn't leave my house until 11:00 pm that night! What made it even more comical at this point was the fact they were late for me because they picked up a load from someone else and had to unload it on the street before they could unload my stuff.
The two guys were slow, horrible and totally unprofessional! After all was done almost everything that we unwrapped was either scratched or broken! Almost Everything not exaggerating, if it wasn't scratched it was broke! They wrapped my TVs in blankets and as you can guess my largest one a 55" LCD Samsung was shattered!! My furniture was beat and had chunks missing from the wood or veneer! Other things were just completely destroyed and many items missing!! If you care about your stuff and money go anywhere else, I will never forget this and make sure anyone I know who is moving will be warned to not use this company that should be put out of business!!
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