13 Feb 2019 · MoveAdvisor
1.0 out of 51.0
I am writing this review for my 83 year old mother-in-law. This is a terrible moving company. My mother-in-law had damages to her personal property, an expensive Hi-Wheel line trimmer went missing and appears to have been stolen, and the movers moved her in two days, not one day as per the moving contract.
My mother-in-law hired Skinny Wimp Movers of 6090 Crater Lake Ave/Central Point, Medford, Oregon on Apr. 16, 2018 for her moving job on April 28, 2018 from Grants Pass Oregon to White City Oregon. The moving company provided a two-man crew, plus one that stayed about three hours.
Skinny Wimp Movers did not complete the move in one day as contracted. The movers did not have a big enough truck to move all of her belongings in one trip per her contract, her one day moving trip turned into a two day moving trip. She was supposed to be out of the house that day, because of this she had to arrange to stay a day longer at the old house with the home owners because of Skinny Wimp Movers schedule. The movers showed up the next day to complete the move.
Skinny Wimp Movers supplied no wardrobe boxes. They sent a man to the U Haul Dealer and purchased three boxes, which was insufficient. She had to ask her neighbors to help move the rest of her clothing to the new house using garbage bags.
Skinny Wimp Movers used her dining room table as a work station without her permission, and without using any protective cover. They scratched her wooden dining room table in the process.
My mother-in-law specifically asked that three pieces of equipment be left at her original home, they were being given to the new owners by her as part of the home sale. The movers put one of the three pieces of equipment, her expensive professional style Hi-Wheel line trimmer worth $400 or more, in the moving van and it was driven to her new home in White City, Oregon. She advised the crew that the line trimmer needed to be returned to her original home on April 29, the second day of the one day move.
The Hi-Wheel line trimmer was not delivered back to her original home and she has not seen it since. She believes this item was stolen from her in the process of the move.
My mother-in-law sent two letters on May 16 and May 20 2018 to the moving company seeking recompense for damages to her belongings, payment for the missing line trimmer, and poor service, and as of yet she has not received a reply. She sent additional letters and still has not received a reply.
She would not recommend this moving company due to their lack of organization and poor service.
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