5 Jun 2023 · MoveAdvisor
1.0 out of 51.0
My experience with this moving company has been nothing but awful. The moving company you do research on does not move you, a broker assigns a company you know nothing about (i.e. Sky Van Lines). They overcharge, don't perform services they were contracted to due, on pack-up day they increased the cost of the move by by thousands of dollars, they do not fill out the inventory sheet accurately and completely (leaving items off intentionally). At destination location, the driver attempted to exploit additional money, and stated if I didn't pay, "my goods would be damaged". Sure enough everything was damaged. A fight occurred with the driver and his assistant with exposed box cutters where law enforcement had to be called. 2 Large Screen Televisions missing, 2 Les Paul Electric Guitars missing, and many other things missing or damaged. Customer service is unhelpful and unreasonable in settling their unprofessional employees misdeeds and actions. Complaints have been filed with U.S. Department of Transportation, Department of Defense, U.S. Department of Commerce, California Office of the Attorney General, Florida Office of the Attorney General, All Florida Congressional Representatives. It would have been a better outcome if I burned everything and started from scratch. It is my opinion after reading these reviews, if you decide to go with Sky Van Lines you already know what to expect. For those who have experienced Sky Van Lines service (Especially if the final destination was to Florida), contact the Office of the Attorney General and U.S. Congressional Representatives they have open complaints against the company and are looking for additional victims to take action against them.
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