4 Mar 2023 · MoveAdvisor
1.0 out of 51.0
I wouldn't trust these people to move my trash to the curb. I contracted with them to pick up and deliver 300 cu ft of stuff. We estimated the number of boxes, and I told them at the time that I hadn't packed yet so I didn't know how many boxes there would be but I knew it'd be around 300 cu ft. They contracted with another company, Essential Movers, to just pick up the number of boxes and unboxed art that was estimated. It totaled less than 150 cu ft. I called my contact at Spartan more than 5 different times. I started counting after I was put off, ignored, and put on hold indefinitely. Three times I waited on hold for 15 minutes (thanks call log) after explaining the problem to the representative. In the end, the most expensive item in the shipment didn't show up. They use a 3rd party company to manage claims, so see how that works out for you. Honestly, I haven't been "taken" like this for as long as I can remember.
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