8 Jun 2021 · MoveAdvisor
1.0 out of 51.0
Our move from Idaho to Oregon was only 505 miles. We were eagerly looking forward to the move to be reunited w/our daughter. This move was anything but pleasant. All we had to move & load was my husband’s tools, a few bikes, kitchen & bath essentials & clothes. We had to vacate our house on the day of moving. They got there late,probably 9:00a.m.or 10:00 & were still loading by 9:00 p.m. The leader of the group took us aside & wanted us to sign a disclosure for $22K. I believe it was $9K. My husband had to sign under protest. We were stuck between a rock & a hard place. This was highway robbery! But what could do? My husband’s prized one-of-kind motorcycle was NOT crated after they agreed to do it on the phone. This bike was only made for 1 year so it’s impossible to replace missing or broken parts. It ended up w/broken windshield, broken turn signals & broken right side plastic.He had previously told them not to stack anything on the bike, AND THEY DID! We documented 74 pictures of broken items, broken glass collectibles,family heirlooms household mirrors & lamps. Not only was the move a disaster, there were items missing: 6 ft ladder, all screws for our table saw, pressure washer hose & nozzle, table saw belt, 100 ft bulk power cord & skill saw wormdrive 71/4” To us you have to agree this is unprofessional conduct & care going in to move another family’s possessions. I can’t tell you how many crushed boxes we witnessed. We also saw 2 of your movers going at it (arguing & fighting) This was awful to witness—very unprofessional. The claims office(where you are supposed to send in your claim) sent us a letter saying they are no longer contracted w/this company. We have been trying to contact the moving company since April 1st. Now what do we do??!
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