22 Mar 2020 · MoveAdvisor
1.0 out of 51.0
We provided the The Side Guy Movers 20 moving blankets to ensure our heavy wood furniture wouldn't be damaged. Felipe and his employee neglected to utilize them and stated they were professionals and not to worry about anything. Upon arriving to our destination, all of our wood furniture was heavily damaged and likely needs replaced instead of repair. I contacted Felipe immediately but he wouldn't answer my calls and didn't respond to text until a few hours later. I sent him all of the documentation, photos, etc. with ZERO response. I follow up with a text 3 days later to inquire about what was going to be done to make this right and have received ZERO response still. Felipe's attitude at my home and arrogance has matched his professionalism - poor. If you are licensed and insured, you don't run from a concern, you handle it immediately and do the right thing. Very displeased and urge others to BEWARE.
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