Write a review for Travel Van Lines

Posted text is Haulest-owned and dated. It does not change the licensed rows already on the thread. We do not accept photos yet. Read the terms.

Recent reviews

P
15 Sep 2018 · MoveAdvisor
1.0 out of 51.0
This company, Travel Van Lines AKA We Move U, who we contracted with and paid close to 11K to handle our move not only did damage to our rental property but they lost and damaged many of our belongings. They lost our laundry station that was on the truck but somehow never made it into the house. All of the walls have smudges and scrapes as well as dirty handprints on them so that we now need to repaint at our cost. And the list continues. They told us to file a claim with Anthem Claim Management. We received a letter from Anthem that they cannot process our claim because they do not have contract with Travel Van Lines. So we were lied to once again.
Read more
J
11 Jul 2018 · MoveAdvisor
1.0 out of 51.0
I am writing this review after my horrific experience using Travel Van Lines to move clothing, electronics, , signed Yankees baseball’s & more from Mt Kisco NY to AZ. There was not a large amount of boxes. Understood that I was going to pack myself. I even asked is plastic containers ok. I was NEVER TOLD by my contact Jacobi that if they do not pack boxes they are not liable for any loss THEFT- there was both. I described everything, apartment t building moving from, house moving to-friends were there Day picked up, suddenly talk of charge from apt. To elevator to truck=> additional charge. But this was nothing when my things arrivived At high cost, boxes had been clearly opened ,cherypicked for nice/valuable things. Only one of 2 Sonos Soundbars In origins al packaging arrived=$700 I had a few prized purses, nice ones gone! Box baseball case well wrapped & taped had beer opened.Gone prized few Yankees baseball’s. Aaron Judge etc. Box arrived, clearly they opened & retaped shut.criminal. I was told by Daisy she would speak with owner.never received call back, chased her down to be told “unless they packed”nothing they would do. When I first spoke with her last week she knew of two Sonos sound bars, not today. No mananger or owner available. Basically I have no recourse with them. They were dishonest & more but my loss of valuable,valued belongings, final cost of move quite a bit higher than anticipated, AND NOW I HAVE PAID FOR THINGS THAT DID NOT ARRIVE. Telling me ‘have had problems’ with that crew does me no good. Misinformation from start- never told if they did not pack no coverage loss. ZERO.
Read more
P
30 Dec 2017 · MoveAdvisor
1.0 out of 51.0
Unprofessional, poor excuse for a business. Upon first requesting a quote, they were incredibly helpful, they took my inventory, were able to accommodate my desired move date, and then they proceeded to guarantee that everything would run smoothly and that they would be available 24-7 when I needed assistance. Claimed that their work phones forwarded right to their cell phones when they weren’t at work. Well, no one called me until the day before my move. I sent 3-4 emails the week before asking when they would be calling me to confirm. I then called my representative, Scott, and he spoke to me in a completely different tone than he did when I was getting a quote. He treated me like I was insane for wondering why I hadn’t heard from anyone and told me that the dispatch won’t call until the day before they’re coming. Well - that isn’t what they told me, and I obviously would want to know what time these movers are coming so I can plan my day. They never called. The day came and went and I spent all day calling travel van lines, Scott’s extension, customer service, dispatch, random extensions (I was getting desperate). It was a Saturday so I assume not everyone in the office was working. I spoke to about 5 different people, all giving me the run around, telling me that maybe they’re coming tomorrow, they can’t get ahold of the driver, etc. They never called me back. I never heard from my “representative” again. I disputed the charge on my card and I’m waiting to see if I can get the money back. DO NOT USE THIS COMPANY. THIS IS A SCAM.
Read more
K
4 Sep 2017 · MoveAdvisor
5.0 out of 55.0
Travel Van Lines was extremely professional and easy to use. They took care of everything and made us feel at ease during the entire process. The team that arrived for our job was extremely personable and friendly and treated us and our belongings with care and respect. They even provided us with status updates along the way to give us a peace of mind. The transition was pain-free which we really appreciated. Their ending invoice was $100 less than their original estimate which attests to their integrity and honesty as a business.We will definitely use Travel Van Lines again and will refer them to our friends and business associates in the future.
Read more
A
4 Sep 2017 · MoveAdvisor
5.0 out of 55.0
I've always hated moving. Travel VanLines made the experience easier, though. They were extremely kind and acted in a professional manner. Moving usually takes its toll on a few of your things, but everything was just as it was when we put them in boxes. Hopefully, I won't have to move again, but I'd do it with them again if I did.
Read more

Back to Travel Van Lines

Haulest is a research desk and quote line operated by Panaweb LLC. We are not a carrier.

Call +1 (866) 961-9682