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Recent reviews

M
8 Sep 2023 · MoveAdvisor
1.0 out of 51.0
First off all I am not big fan of leaving bad reviews on companies. If I could give them 0 stars I would. Do your homework! The sales pitch is too good to be true but you will need a lot more space than the quote. They are scammers. We called the customer service and a representative by the name of Zack answered the call and he input the information and gave us a quote so we paid the first payment. A week later we called and we found out that he did not write every item we wanted to move like a safe and they offered new higher price form the original agreed upon. They have being used this tactic forever and they are getting away with it. In addition, it is not a moving company and they use a third party to move the items. They trick people on the initial call and they make sure you agree on the initial price and you sign a contract and you will lose the initial payment if you want to cancel the contact and then they change the price a day or two before the movement date then you cannot cancel the contract and you will lose your initial payment. I wonder how they will still in business. I would not recommend this company to anyone and I will warn people about it.
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C
14 Aug 2023 · MoveAdvisor
1.0 out of 51.0
We were moving our daughter from Boston to the Mid-east section of the US. Our representative [NAME EDIT] completely lied to us and call it a bait and switch effort...He misquoted the move by 33% to low and we ended up paying a 1/3 more than originally quoted and he never informed us that they were brokering the service out to another moving company. Lastly, he confirmed and promised delivery of on Monday the 14th. Now we are finding out that her furniture has not even left Boston on the 14th, and it could be the 24th before she will receive her property. I am in business and a CEO of an organization currently... My suggestion is do not use Trident because their people are not trustworthy. or poorly trained! If you decide to use them, be sure to triple check the contract and manifest before you agree and submit down payment.
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P
3 Aug 2022 · MoveAdvisor
5.0 out of 55.0
Best moving so far from Manhattan to Long Island City. They take care about everything from packing and loading to delivery and unloading.
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