4 Aug 2018 · MoveAdvisor
1.0 out of 51.0
TERRIBLE TERRIBLE COMPANY. Sent packers he hired from a 'shelter' that stole credit cards and an apple TV device from us, and committed fraud with our cards. Showed up unprofessionally in a run down car covered in rust. ("Tasha" and "Mike") The Movers he uses showed up very stoned, took 8 hours to do a 4 hour job with 3 guys. (Adam, Cornelious? and maybe Brian?) Truck too small to move a small townhouse, had to make 3 trips. They stopped on the way over of the first trip and smoked more weed (could smell it more strongly upon arrival) and snacks/drinks. They also took this time to take one of my boxes with all my top of dresser items (make up, perfume, lotion, rings, bracelets, also some clothes I packed on top, etc) in it, I think in hopes my jewelry was worth anything (it's not really to them, but I paid enough for them over the years)..so I am missing a whole box of things I need and that meant something to me. (Probably heard rings in the box) I sat waiting for over 15 min for them to bring the first truck over. We were way over charged for this mess of an experience. One of the 3 guys got "sick", probably from smoking too much pot and had to leave. They did send a replacement who was way better and not stoned, thankfully, or the move never would have gotten done. The owner, John Maranda, claims he "doesn't have" the full names of the packing people HE sent for us to press charges. They also damaged a bar stool as well as a night stand and only offer was to come "fix" with wood putty, no reimbursement. He also claims he "doesn't know how to refund a credit card" for a refund of any sort. He asked us to help him figure out how to refund us. What a joke. Lies and theft with no cares given what-so-ever. doesn't try to help or recover items or question his movers as to what they did with the box when they stopped. Don't waste your time. Use a reputable company. never again. shouldn't have to pay a dime for this terrible stressful, experience. should have known better, but this also shouldn't happen. negative 5 stars if I could.
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