4 Oct 2016 · MoveAdvisor
1.0 out of 51.0
I used THIS company twice and was disappointed in the service and charges each time. (I should have learned from first experience). First they claimed that they wouldn't move a mirror or television unless I paid them to wrap it before loading on the truck. I agreed to pay an hourly rate to wrap these items, but when I got the bill, they had in turn billed me 6 hours at that hourly rate. Secondly, they showed up with a truck that was too small, requiring 3 trips (which extended the time and cost.) They 1/2 hour to an hour late all 3 days!! Once claiming that the truck broke down. What kind of 1/2 rate company is this?? This company is unethical and in fact stole money by using an old credit card number they stored, which is illegal. They damaged the walls in my newly constructed house by banging the furniture against the walls. I plan to contact the BBB, Yelp and all consumer protection agencies to inform potential consumers and regulatory agencies of the practices of your firm, including social media. If you review the previously complaints you will realize that they have a deceitful gimmick to gouge money from consumers. I only wish I had read the reviews first.
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