18 Dec 2023 · MoveAdvisor
1.0 out of 51.0
If there was a way to enter -5 stars I would love to. NOTHING went according to plan that was quoted to me by Brokers "All State Moving co." DO NOT hire this moving company or the brokers. My items were not packed with any packing materials I paid for, and the driver overcharged me on Cu. Sq. Ft. by $4095! After the truck arrived at final destination, I wasn't able to inventory ALL items and was told I had 30 days to unpack and dispute any lost or damaged items and they were in a rush to leave my place as they had to travel over 600 miles to another state to move someone else in the morning and needed to leave. When I filled the dispute for missing items, est. at 200 lbs., the company came back with a "Good faith gesture" of 35lbs or $21.The owner of the company, Shey, has never returned ANY of my phone calls concerning the over charge. They gave me $2,000 at time of delivery, after I stood there yelling about the overcharge. Ezra, the manager/dispatcher, just says he is sorry but nothing he can do, the men who showed up were David, Marco, Johnaton, Stevenson, Stevenson's father and another man. Even though the $ amount on the clothing, quilting fabric, etc. was not a large $ amount, it is the principal of the matter. I am a retired single woman on a fixed income, and they stole over $5,000 in items and overcharges, including packing material I had paid for. The original quote for the move was $7,800 but ended up being $14,650.
Read more