16 Jun 2025 · MoveAdvisor
5.0 out of 55.0
The worst part came during the unloading process. First, they refused to take anything to the second floor of my new place because they claimed the stairs were too steep. I had explicitly mentioned in my booking that my new apartment was on the second floor, and nobody raised any concerns at the time. So now, I’m left dragging boxes and furniture upstairs myself. But that’s not all. Half my boxes looked like they had been thrown off a cliff. Crushed edges, broken tape, and one box was literally wide open with my belongings spilling out. My flat-screen TV? Completely shattered. They had the audacity to say it must’ve been like that before the move, while I personally packed it and wrapped it with bubble wrap.
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