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Recent reviews

S
8 Sep 2026 · MoveAdvisor
5.0 out of 55.0
I cannot say enough good things about the team at Verlys Pro Moving. They recently moved my baby grand piano, and the four-man crew they sent was absolutely amazing.Moving a piano is incredibly stressful, but they took phenomenal care of it—expertly wrapping it and securing it perfectly to the piano board. I honestly felt terrible because they had to carry it up 9 steps to get it into its final location, but they handled the heavy lifting without a single complaint.Throughout the entire process, they were the definition of professional and incredibly courteous to all of my needs. Outstanding job, guys. 5 stars all the way!
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D
1 Oct 2020 · MoveAdvisor
1.0 out of 51.0
First off I am not a former employee who is mad at them. The reason I am stating that at the beginning is because when I was speaking to Christy in the office I told her I am seeing many bad reviews about the same situation I was experiencing. She asked me where I saw them (because they block you from their FaceBook page). I told her BBB and she stated those are former employees mad at them. I stated no I am not a former employee and I am stating the same thing. I hired them for an out of state move on a 2 bed apartment and garage. They only use 26ft trucks which are for 5 bedroom houses. I went with them because they stated their cost covered everything no hidden cost. Which it did. You have to pay half up front and the other half IN CASH when the move is complete and you would get a receipt right then once the money is turned over to the movers. I told Christy when I was booking the move I wasn't comfortable driving cross country with $1600 in cash and she stated it has to be that way. The owner has been burned before and wants cash. I said why can't I do a certified check and she stated no he wants cash. I stated they are guarantee by the bank still a no. I hired for a Sunday move at 2pm. On Monday before I receive a call if it can be rescheduled to Saturday at 2pm. I said let me see I had a lot going on that week and had things planned for Saturday. I was able to change everything so the move was moved. They ended up not showing up until 3:20pm but did let me know they were having truck problems. They asked if they could start on Sunday earlier than 2pm I stated yes so they were going to text at 8am to set up a time. We drove from 7pm arriving in at 4:30am I set an alarm at 8am and waited for their text. Nothing until 10:30am stated they over slept but will be there by 2pm. Again didn't get here until 3:30pm but did communicate they were running late. We went over where everything went and they unloaded the truck. I stayed out of their way which was a major mistake. My advise everything they pack you inspect it when it is coming off the truck. This will add more time which I was trying to be helpful since they had to drive 7 hours still and do another load to TN in the morning. After they left and my son came home he noticed his TV had a big crack going across the screen. He found his cord in a box and plugged it in to see if the screen was watchable and it wasn't. I immediately contacted John who moved us (I found out later he was the owner) and sent him pictures. He told me they should have told me to let the tvs sit for 24 hours before turning them on due to how cold the house was compared to the hot truck but they will cover a new tv. I told him no the crack was there before we plugged it in and thanked him for covering the tv. I asked about the receipt from the move because I didn't receive it yet and he said he will send it. The next day I checked in with him and he asked for pictures from the back of the tv with the serial number and model which I sent right away. A week went by and no receipt or update on the tv. I would check in and John would say he was sorry they were very busy but he would be in the office the next day and will take care of the receipt and the tv. Well the next day I did receive the receipt with an email asking me if I wanted them to purchase the tv and send it to me and I said yes and please send me the tracking number. Here it is now 3 months later and I am still waiting. . . I have tried calling, emailing and nothing. I should have kept the tip and bought a tv with it but it was too late. Remember this was the owner who promise to replace this!!
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A
14 Sep 2020 · MoveAdvisor
1.0 out of 51.0
Hired them to move a refrigerator to my home and take the old refrigerator to my drive way. They came without proper tools, I shared my socket ranch set with them so they could remove the refrigerator doors, so it could fit through the door openings. After they finished the job, I paid them $175 moving fee plus $40 tip. They ended up stealing m socket ranch set too! I would not recommend these people since they are not trustworthy.
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L
13 Sep 2020 · MoveAdvisor
1.0 out of 51.0
This was the worst experience I have ever had in moving. Every time I call I get a different person. Then I got a manager, christy who promised me I would not be charged. I was. Now she has no record of my move. Convenient. The jerk who was sent to my home destroyed a sewing table and did not tell me. He left furniture. Refused to stay over to finish. Scheduled for 3 movers, got 2. Charge the same. Argued with me as the homeowner then told me to call him following day and he would finish job for additional $275. This is a lying, unprofessional company who should not be in business. They ripped me off on the charges damage to my furniture some never made it on the truck. Do NOT use these losers. There are many people to have you move your things. Find someone else. I’m reporting them to the BBB and my bank for fraud.
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J
12 Jul 2019 · MoveAdvisor
1.0 out of 51.0
I booked the appointment weeks in advance. I received 2 confirmation calls the day prior. No one showed up. No one answered my dozen or so calls. No one responded to my voicemail or FB messages. They tried to get me to pre-pay with a credit card - seems like a big scam to me. Hire a real company.
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