17 Sep 2025 · MoveAdvisor
1.0 out of 51.0
Stay as far away from Wayflowersas you possibly can (we used them because of a broker, which is another HUGE mistake). From start to finish, Wayflower is unprofessional, unethical, lazy, and an absolute disaster. As shady a mover as we have ever experienced.
They demanded cash after loading all our goods on their truck. But they refused to provide a bill of lading. Instead, they had my wife sign a blank BOL, then provided a fraudulent, filled out BOL the next day. No box counts. No bar codes. No knowing if all of our stuff was even on the truck.
Upon arrival, they demanded the other half of payment in cash before they would unload anything. And demanded it with only half the load on premise. When they opened the trucks, the majority of boxes ( and plastic bins) were crushed or broken or both. No care at all for our belongings.
The two-man crew, neither of whom spoke English, refused to reassemble furniture (despite the contract) and even tried to pretend to do so. The our one bed together, but touching it once it all came dish as they didn’t even bolt it. They pretended to assemble a vanity, propping a mirror up so it fell to the floor broke as soon as it was touched. TVs broken. They even tried to leave before the job was even completed, saying through Google translate they were done.
We paid extra for them to pack our breakables and closets. TVs thrown in boxes with no wrapping at all. Entire closets of clothes balled up in wardrobe boxes with no bars. Dishes and breakables just tossed in boxes. Exercise equipment that required additional charges for broken. We have more damages than we know what to do with.
$12,000 in damages, and we were offered $75 to make good.
We’ve done interstate moves 8 times, and this was the most unprofessional, destructive, frustrating process we’ve ever experienced. We actually doubted that they were professional movers.
If you care about your belongings and your family, do not use Wayflowers. Their behaviors are negligent and fraudulent.
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