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Recent reviews

L
19 Aug 2018 · MoveAdvisor
1.0 out of 51.0
All I can say is WHAT A NIGHTMARE..DON'T USE THEM. The company paid for the move and after the items were in Nevada..lost they asked for more money, after 45 days without my goods ,they were finally found.
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B
27 Dec 2016 · MoveAdvisor
1.0 out of 51.0
Hopefully you read this before it's too late. The english dictionary doesn't have enough bad words to describe this company. False promises. Lies. terrible Service. more lies. confusion. time wasting. more lies. lies. lies. lies. I wish they have the ability to move things so they could move themselves out of the country.
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B
21 Jul 2016 · MoveAdvisor
1.0 out of 51.0
Been planning to move my family to Texas to be with my mother who's health is in a bad situation. I've booked with this company for 1200 bux, well because they had the best prices! Gave them a 100 dollar deposit to reserve their truck. My date to be moved was set for July 16th and 17th. No call no show come the 17th which BTW is completely unprofessional. So I call them.. "Oh it's a window date our driver won't be back until 2am and will be there between 830 and 10 am for the 17th." So I move all my belonging out into the drive way in a 100 degree plus weather just to be told when I had to call again to find out where they are that the driver didn't get in till five am and that he will be there between 4 and 6 which was a lie I sat out there waiting till 9 pm with my things no call no show. So I call to cancel the company after reading reviews and didn't trust my life to go with this company and the lady tells me "would you like for me to call and see where the driver is?" Absolutely not! I want my deposit back please. Then she proceeds to tell me that the accounting department will return my money in 7-10 business days and I will receive 60 back due to the cancellation fee. WHAT CANCELLATION FEE YOU BREACHED YOUR CONTRACT!! So needless to say I contacted my attorney and the BETTER BUSINESS BUREAU to report this company. Completely unprofessional and I haven't been able to contact the original lady Desiree since all this has happened she hides from your calls she has you programmed into the phone so she knows exactly who is Calling.. this company should not be allowed to operate and steal money from honest working people.
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P
27 May 2016 · MoveAdvisor
1.0 out of 51.0
I have worst experienced with West Coast Movers and I highly enjoined others who are victims of this company to file complaint against them to protect our rights. The company at first estimated our stuff per list we gave them at 475 cubic feet with a total cost of 1,800 dlrs so I deposited for them to pick up our stuff at Santa Maria, California. The driver name Jake after loading our stuff made the final estimate of our stuff at 950 cubic feet with total cost of $ 3,325. At that time I was already in New York so I protested the estimate of the driver but he told me that I have to call the office . Worst of all the driver have my brother signed the bill of lading without telling him the difference and told him everything is alright. Upon knowing I immediately called the office but nobody pick up the phone and they never return my call so again I called the driver to unloaded my stuff because I do not agree with the final estimate much the cost which is almost double the original estimate and cost but the truck already out of Santa Maria so I could do anything except to pay in order to have unload our stuff at New York. Lately I filed a complaint with the US Dept of Transportation and I intend to filed a lawsuit against West Coast Movers to protect my rights as a customer. I know this is an uphill battle against a big company but truth and justice will prevail..
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D
2 Mar 2016 · MoveAdvisor
1.0 out of 51.0
Where do I begin.. After waiting 3 weeks for my items, they were delivered by a complete DB who had brought his 13-year-old daughter. He had her literally helping drag my things off the truck. I was at work so I could not keep an eye on them. When I came to see how they were doing and maybe offer some water, I realized a couple of my items were busted up and he literally had dragged my mattress up a flight of stairs. Needless to say, he took zero responsibility and told me if you don't like it file a complaint. At this point, I was very worried as to the condition of the rest of my belongings. As feared almost everything was broken and at the very least badly damaged. I did phone the company and the person I had arranged my move with Ashley. They gave me the runaround and at the end even with all of the photos of broken item and badly battered moving boxes and 4 months of "don't worry we will make this right" Concluded they will not be reimbursing me one red cent! I am now in the process of a lawsuit against west coast movers. I am told I have a pretty good case and their reputation is quickly becoming one that will put them out of business. One can only hope! A monkey could have done a better job!
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