24 Jun 2018 · MoveAdvisor
5.0 out of 55.0
This was our first long distance move so we were nervous about the process, especially after reading numerous negative reviews for other moving companies. The overwhelming positive reviews for White Glove Moving sealed our decision to select White Glove after receiving quotes from several other national moving companies.
From start to finish White Glove exceeded our expectations on our cross country move. Andrew, our salesperson and estimator, could not have been nicer. He answered all our questions, responded to all of our calls promptly, and his estimate turned out to be perfect.
The loading crew was extremely professional. Upon arrival each member of the team introduced themselves. It was clear they had pride in their company and understood how stressful a household move can be for a family. We could not believe how much time they took and how well they wrapped and protected all of our household items. Because of this we were very confident our household would arrive intact and it did! Each item and box was clearly listed on an inventory sheet for tracking.
At the destination, the moving van arrived with a driver and assistant. Additional help was supposed to meet them, however there was a mix-up and the other help did not arrive. The driver and assistant unloaded the entire household. As each item was unloaded, the driver had me check off the item on the inventory sheet that was prepared at loading to make sure each and every item and box arrived as planned. There was no damage to any of our household and all items arrived as anticipated.
Even though it took over 10 hours, the movers went about their business and they could not have been nicer. Even after the last items were moved into the house in the dark at 10:00 PM, they were not in a rush to leave. They diligently finished assembling several furniture items, and asked if there was anything I wanted to them to move to a different location or rearrange.
The price we paid matched the original estimate exactly. We even received a 3% discount on the entire move for paying cash.
Overall we could not have been happier. White Glove moving made a stressful and nerve racking process easy for us. We are happy to give White Glove Moving 5 stars and double thumbs up. We would recommend White Glove to anyone considering a move.
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