24 Dec 2018 · MoveAdvisor
1.0 out of 51.0
The owner, Michael Potts, lied, mislead, and broke our furniture and damaged the hardwood floors at both old and new homes. After the move we met to go over the damages and we both agreed and shook hands to a compensation of $600. Now two months later, I have not been paid. He will not return any of my many calls, emails or voice mails. I could not be more disappointed and I regret hiring this company. We gave Mr. Potts every opportunity to make things right and he failed. Our several attempts to get our compensation have been ignored. As far as the job itself, well that was just as bad. The workers showed up an hour late and stayed almost three hours past the quoted time. Many smoke breaks, phone breaks and constant horsing around- very unprofessional. We would have overlooked some of these issues had they done the right thing and compensated us as they agreed to for our damages. We understand that things happen during moves, but when the owner himself agrees to make it right and then doesn’t after two months and several attempts on our end, we felt it was our responsibility to let everyone know you are not dealing with professionalism here, you are dealing with liars. Take your business elsewhere or you will regret it.
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