16 Jun 2025 · MoveAdvisor
1.0 out of 51.0
Zip Moving lures you in with a low quote, only to hit you with massive unexpected charges once they arrive. We fell for their seemingly reasonable pricing after a FaceTime estimate, paid our deposit, and signed the contract—thinking we were making a smart choice. Big mistake!
On moving day, the crew immediately claimed our move would take two trips and possibly go until midnight, costing far more than their initial quote. We had no choice but to agree, even paying for additional labor when they called in more movers. This bait-and-switch pricing tactic is something you’ll see in many of their reviews—dig deeper, and you'll find that this is their standard scam.
Then came the property damage. In a reckless attempt to bring their truck closer to the basement, they got stuck in the rain, tearing up the yard and leaving deep ruts in the soil. Since our home was already sold, we had to pay for a landscaper to fix the damage—over $1,400 out of pocket.
The worst part? Their complete disregard for our belongings**. They placed my wife’s jewelry armoire on top of a brand-new dresser that had just been delivered, only for me to discover gouges in the surface underneath—clearly covered up intentionally. When I confronted the supervisor, he took photos, said he’d report it—and then ghosted us for weeks.
After weeks of silence, they finally responded, telling us to file an insurance claim. We did, hoping for fair compensation for over $2,500 in damages. Their response? A laughable $120 as a so-called “goodwill gesture.”
Zip Moving is a deceptive, negligent company that damages property and refuses to take accountability. Their low quotes are a trap, their crews are reckless, and their customer service is nonexistent. DO NOT TRUST THEM.
If you value your time, money, and belongings, find a reputable moving company—one that won’t scam you, destroy your property, and then disappear.
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