A homeowner holds a closed, unmarked notebook in her left hand and gestures toward a protected cabinet with her right.

Hire

Questions to ask a mover

Ask who owns the truck, what the stairs cost, and when you pay. As of September 2026 those three still catch more bad jobs than a star rating.

Haulest data team · Desk opened official pages 17 September 2026. Editorial.

Ask these out loud.

QuestionWhy it bites
Who is the carrier on moving day?Brokers can be fine. A nameless truck is not.
Is this binding, non-binding, or a UK fixed quote?Payment at the door changes.
What is the shuttle / long-carry / waiting-time rate?Accessorials are the real bill.
Does valuation or GIT cover boxes I packed?China cracks. Policies blink.
What deposit, and who is named on it?Cash-only huge deposits are the tell.

US extras

USDOT. Binding vs not. 110% rule on interstate non-binding. Released Value vs Full Value. Weigh ticket if the tariff is weight.

Canada extras

There is no federal mover licence. CVOR or safety-fitness, WSIB, GST/HST, name on the van. Condo elevator slot in writing.

UK extras

Companies House. GIT limit and self-pack exclusion. Waiting time on completion day. ULEZ. BAR is a scheme, not a licence.

Before you hire

Four checks before a deposit

  1. Written estimate after a look

    Interstate movers must give the booklet and a written estimate after a survey or a full description. A $499 ad is not an estimate.

    FMCSA Protect Your Move
  2. Legal name matches SAFER

    USDOT on the paper, the truck doors, and the census. A different name is the walk.

    USDOT / Companies House lookup
  3. Walk from cash and blank paper

    FTC: unregistered interstate, huge deposit, cash only, or a blank contract. Photograph and leave.

    FTC: hiring a mover
  4. 110% on a COD non-binding job

    Pay up to 110% plus agreed extras and they must hand over the load. Not a cap on extras you signed.

    US interstate rules

Reviewed September 2026 by the Haulest desk. Numbers on this page carry their own dates; the official pages below are the sources.

Sources

Links go to the publisher. Haulest does not add findings. Checked September 2026; if the live page moved, believe the agency.

Ask out loud

Questions people ask

What if they dodge the carrier name?
Walk. A crew you cannot name is the hostage pattern.
Should I ask about tipping?
Yes, after the job is defined. See the tipping page. Do not let a tip replace a written rate.
How many movers will show up?
Ask. A 2-bed walk-up with two people is how Saturday dies. See crew size.
Can I ride with them?
Usually no. Keep passports and meds with you.

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