Century Vanlines Inc

Reviews

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1. J

   Justin G.

   Source: MoveAdvisor

   30 May 2014Paid $1,280

   Very satisfied.

   I booked my moving experience with no regrets from century..they were pleasent, kind and understood what I needed from them. I did however end up paying $280 more because of extra cargo I didn't take into consideration but they arrived one day and 5 hours earlier than expected which was a nice surprise! Highly recommend them and would definitely use them again!

2. D

   Desmond

   Source: MoveAdvisor

   30 May 2014Paid $2,300

   Overall great move.

   Moved my family from California to Texas a few weeks ago and chose Century Vanlines. We were a little hesitant, but after speaking with someone from the company, I went ahead and booked them for our move. Great services, friendly, professional and handled my belongings with care. Pickup and delivery went well, and I have no complaints. Thanks again guys, I'll definitely refer your company to friends and family.

3. L

   Lee A.

   Source: MoveAdvisor

   28 May 2014Paid $2,180

   My relocation Nv->Pa.

   My husband and I chose Century vanlines after reviewing so many different companies. Had great communication with them, and they kept us updated when they got held up for 1 hour in traffic. Our price remained the same from originally quoted, and all of our belongings arrived intact. Definitely not planning another move, but we would refer them to family and friends.

4. J

   Jackie R.

   Source: MoveAdvisor

   27 May 2014Paid $1,950

   Moving with ease.

   I would like to say Thank you for such excellent service. Mr.Charles helped me get the best moving experience from California to Texas. He also gave an awesome price. I highly recommend their services to anyone moving. They definitely make the headache of moving worthwhile. They work closely with you and make sure everything coming along perfectly.

5. J

   Jeanette M.

   Source: MoveAdvisor

   22 May 2014Paid $1,300

   Great price and excellent customer service.

   I needed to move from Nevada to Washington for a new job. I also needed all my stuff packed and everything moved into my new apartment in Washington. I called century for quote and they gave me an unbeatable price that I could not resist. When the time came to pack all my stuff and move it to my new apartment and they were very careful with all my fragile stuff. they stuck to their word on pricing no changes and no extra charges. I have nothing but great things to say about this company I would definitely use them again also I highly recommend them.

6. K

   Katherine G.

   Source: MoveAdvisor

   22 May 2014Paid $1,300

   Great Service.

   I'm trying to start a new life in NY and I had a lot of things that I needed and wanted to take with me. My sister suggested Vanlines to me because she had used them previously when she moved to NY and she had no problems with them. I have had bad experiences with other moving companies in the past so I was a bit nervous. However, thankfully they were reliable and careful with all of my possessions. Everything arrived on time and in great condition. Plus, they were considerate of my needs and worked quickly. I would definitely recommend them to anyone who needs a moving company.

7. S

   Sergio A.

   Source: MoveAdvisor

   14 May 2014Paid $2,875

   Great Price And Excellent Cutomer Service.

   Hi Guys, I am not really one to write reviews, but after the amazing job that occured I just couldn't help my self. I am over 50 years old and must have moved across state lines at least ten times before. In all my years never did I come across such a great sales rep. His name was Shawn and he really did a great job. I am a little hard of hearing right now and he explained everything to me, mulltiple times. He was very patient and I knew I was in good hands. When the guys showed up they were professional and treated me with respect. The quote I recieved over the phone was the exact same amount that move cost me. Like I said I am not new to this and had my share of terrible experiences. Some ruined my items, others hiked up he price. None of this happened with Century Vanlines. I am extremely happy with their customer service and prompt delivery time.  Thanks!!:).

8. J

   Jacob M.

   Source: MoveAdvisor

   7 May 2014Paid $2,450

   Thanks for saving me a bunch of money!!

   I am originally from Spokane,Washington. But decided to move out east for work. Now I live in Hartford, Connecticut. Unfortunately my mother passed away and I needed some of her heirlooms to be transported to my house in Connecticut. I thought to do it myself with u-haul and was going to make the long journey back. But then decided to see how much would it cost me to hire professional movers to move the items and I would fly back. So I got a call from my friend Shawn over at Century Vanlines and boy was I happy. He explained to me that the gas alone would cost me about $1800 and that was not including all of the state tolls and other expenses, and to rent the truck was $1300.So I figured why not lets give him a shot.He assured me that my mother's irreplaceable items would be properly blanketed and cared for and I felt great. He was as good as his word. My items arrived without a scratch, I am so happy. I even offered to send him a gift card, which he declined. Overall I am elated with the good work.

9. R

   Rosemary

   Source: MoveAdvisor

   19 Jul 2014Paid $2,235

   Unprofessional Service.

   WARNING ABOUT USING CENTURY VANLINES! IT'S NOT HAPPY MOVING WITH THIS COMPANY! The sales man told me he would be there for my whole move not true..When I called him to report it he would never call back.  The whole moving experience was bad.. they called and tried to show up earlier then scheduled giving me a two hour notice when they were supposed to show up the next day. The guy filling out the bill of lading tried to get me to sign blank forms I told him I don't sign anything blank..they filled in codes that said my furniture was chipped/scratched I told the mover that's not true he said they have to fill it out that way to protect themselves so I made a note on the contract before signing. Very dishonest practice on their part.  Had a hard time getting a set time for delivery days were always moved. TOTALLY DISORGANIZED COMPANY.   Delivery was a real DISASTER THEY UNWRAPPED THE PADDED FURNITURE ON THE PAVEMENT which scratched and chipped all of my solid oak furniture. Several pieces of my furniture and my bed frame came up missing..I had pictures of everything so called and e-mailed the pictures to costumer service..they then conveniently found them. When the mover delivered they tried to stuff and force my three seat sofa through the door my friend who was watching had to coach them how to get it through the door..some of the movers did not speak English..the movers definitely were not trained movers.  They plopped my queen size mattress and box spring on the bedroom floor with out the frame and left..I had to call customer service to find my frame and have them come back.. They did a poor job assembling the furniture..very sloppy unprofessional job all the way around. BOTTOM LINE I WOULD HAVE BEEN BETTER OFF RENTING A U HAUL AND HIRED MY OWN PEOPLE TO LOAD AND DRIVE IT MYSELF AT LEAST MY GOODS WOULD BE IN TACT AND GET FROM A TO B ON TIME! AND IT WOULD HAVE BEEN CHEAPER! PAID WAY TO MUCH FOR STRESSFUL, UNPROFESSIONAL CARELESS SERVICE. WILL NEVER USE THIS SO CALLED MOVING COMPANY AGAIN!  I FILED A COMPLAINT AND REVIEW WITH THE BBB ALSO! THEN CENTURY VANLINES CAME BACK WITH THE ANSWER THAT I WAS NEVER A CUSTOMER! SO I SCANED AND SENT THE BBB MY CONTRACT. ATTORNEY GENERAL NEEDS TO LOOK INTO THIER DISHONEST BILL OF LADING PRACTICE AND THE LABOR DEPT. AND IMMIGRATION NEEDS TOO LOOK INTO WHO THEY HIRE! WILL BE MY NEXT COMPLAINT.  .

10. S

    Shahed

    Source: MoveAdvisor · Culver City, CA to Long Island City, NY

    21 Sep 20181-bedroomPaid $1,300

    Untrustworthy.

    One of the most dishonest company and employees, am compelled to give a rating, they should not be in any business at all.