Eastern Connection Movers

Reviews

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1. R

   Rachel W.

   Source: MoveAdvisor · Philadelphia, PA to Chatham, NJ

   5 May 20241-bedroomPaid $1,100

   AVOID AVOID AVOID

   This company is unreliable and I wish I did more research into how sketchy they are. They no-showed me 2 days in a row. First day, they blamed it on a mover calling in sick, but Micky (owner? Manager?) kept saying he would call me back with updates and continually did not call me back. The 2nd day I didn't even get a phone call or apology. Micky offered less than 10% discount after the first no-show, which is just disrespectful. Now that I did more digging, I see their company is mentioned on movingscam.com and it seems the owner may not have proper licensure/documentation.

2. F

   Francesca G.

   Source: MoveAdvisor · Red Hill, PA

   23 Apr 20213-bedroomPaid $1,100

   DO NOT GO WITH THIS SCAM

   These people are awful. They were SOOOOO slow the whole move took 8 hours (last time we moved it took 4.5 hours only). One guy showed up high, did not wear a mask and smoked in my house!! All three people that came screamed through both neighborhoods that everyone had Down syndrome, the others were retarded, and they all kept screaming about how they were going to blow their brains out. They cracked our TV stand and all we got was a "whoops sorry". They scratched up our expensive Ethan and Allen furniture and din't say anything about it. They also did not move two of our dressers and one of our freezers even though they were specifically asked. On top of all that they blocked my number and my mothers number so that we cannot actually make complaints to them.Just an absolute scam. Don't go with these people.

3. J

   Jane

   Source: MoveAdvisor · Perkasie, PA to Windsor Mill, MD

   24 Nov 20181-bedroomPaid $1,800

   A nightmare from beginning to end.

   Really late. Lots of excuses. Inadequate training. Lousy equipment (a metal hand truck w no padding). Insufficient pads and blankets. Poorly packed truck. Damaged furniture. Scam tactics — would’t unload truck until full payment made. (It’s now 1 am in the morning — move was supposed to arrive at new place by 4pm. Filed claim for damages - no response. No returned calls. One star is even too good for these movers.

4. L

   Lisa M.

   Source: MoveAdvisor · Quakertown, PA

   29 Oct 20183-bedroomPaid $1,800

   Do not hire eastern connection movers!

   We have a signed contract and paid a deposit for this company to move us today. They did not show nor did they call us. We had to call and it was basically an “ oh well situation” Do yourself a huge favor and call someone else.

5. L

   Lynn T.

   Source: MoveAdvisor · Philadelphia, PA to New York, NY

   24 Sep 2017StudioPaid $500

   Totally Unprofessional.

   Similar to other reviews, we received an extremely low estimate which we actually questioned thinking they didn't understand the scope of the move. When they stated they only needed one driver and one large van for a studio move to NYC, we had to convince the owner that we needed another driver. Ultimately, we contracted for another driver at an additional cost because we know one person cannot drive, park, unload, move, and complete the job in NYC. We should have stopped with them at this point; however, I was assured they knew what they were doing. The van/truck they brought was not big enough for the move (even though we told them exactly how many boxes and what sizes). So, when we went down to the area where they were loading, you can imagine our surprise when many of the boxes were now loaded on top of the van, covered with a tarp and a rope! When we stated that isn't what we contracted for and that they would have to unload everything, they became very unprofessional and frankly, scary. We could not get in touch with the owner as he was having some sort of a "medical emergency" and couldn't take our calls, but we could hear him talking to the movers about the situation. My husband had given them the cash for the job when they arrived, so now it was time to get our cash back. One of the movers began counting it back and decided he was going to keep some of it as a "professional fee". It wasn't until my husband threatened to call the police, that they returned ALL of our cash and left. Needless to say, we have never received any phone call or any shred of concern regarding out situation. DO NOT HIRE THEM!

6. T

   Tina P.

   Source: MoveAdvisor

   15 Oct 2014Paid $3,800

   Never delivered our furniture..

   Our scheduled delivery was Sept. 8th.  Mike told us the entire month of sept. his trailer needed to be rebuilt and he could only hire a one-man shop mechanic.   He would not provide a new delivery date.   In October 2014 he told us the trailer was fixed and they woudl leave Philly to come to Florida.     Last we heard the trailer had a flat tire in North Carolina and we never heard from them again.  It is not October 15th. The entire contents of my house have gone missing and are sitting on a truck non-secured somewhere.  we have been excues all month and now Mike will not return emails, text or voicemails.     This website should not recommend him as a qualified vendor.

7. B

   Bruce F.

   Source: MoveAdvisor

   1 Jul 2014Paid $3,466

   Not Recommended - Residential Move.

   NOT RECOMMENDED ---- So I hired this company to do a residential move. Mike came out and looked around and gave me a quote of $1,500.00 total time 12 hours. This was a low ball bid to get the job. It was suppose to be done on Sunday and unloaded Monday. The load was not complete untl monday afternoon. Mike said he would be back between 9-9:30. Did not show until after 11. Screwed up closing. The unload was not completed Monday but rather 3:40 am Tuesday. Total time 27 hours at a cost of a little over $3,400.00 for a total time of 27 hours. Pieces of exercise equipment missing - unable to be used nowl!! They did not want to move the washer and dryer to second floor. He said he would be back on Wed to complete. Nope did not show. Called thursday with all type of excuses. During the unload all I heard was this is a big job. Its a 2300 square foot house - really. This is big!! He did need another truck (budget rental he said he had a truck back at the yard) and it was filled. Also towards the end of the move boxes clearly marked for specific rooms in the house were just off loaded to the closest room that being the garage or basement storage. Last week we found our fine china in a box in the garage clearly marked for the dining room.So how can one be in the business for this long, call yourself a professional and be off on your estimate by more than 130%. Its one of two things: either gross incompetence or a scam!! Quite frankly not sure it really matters.

8. B

   B. M.

   Source: MoveAdvisor

   3 Jul 2013Paid $2,500

   Unprofessional moving company.

   I would strongly warn you not to hire this company..unprofessional is a mild characterization of this outfit. 1. They did not show up on the scheduled move date. After 2 hours of trying to contact them without success they called to say they ran over on the previous job in another state and offered to move me on the following day. The next day they arrived 1.5 hours late. The reason given for being late - one of the movers lives far away/had to travel a long distance. 2. They forgot that they were supposed to pack us and had to go to the nearest Home Depot to buy packing supplies which delayed things another 1.5 hours.  We provided our own packing materials in the meantime to 1 mover and packed with him @ 1/4-1/3 of the boxes while waiting for the other 2 movers to return from Home Depot. From that point it took them 14.5 hours to pack and load my 2100 sq ft house onto the truck.  3. The truck wasn't large enough for our stated job which included picking up items we had at a local storage facility- however it didn't matter since they didn't leave my house until 1:30 in the morning and the storage facility was no longer open at that time.  4. They closed the truck and were about to leave when I yelled out to them that there were several items still left in the house that they didn't get (2 TVs, 3 rolled rugs, etc) - the items barely fit in the too small truck.  5. Because of the late hour, we agreed to delay unloading at my new house until the following morning (now 2 days after our scheduled move date). Again, they arrived over an hour late. It took them over 8 hours to unload the truck. 6. They removed and packed my Italian chandelier from my old home but they couldn't hang it at my new home because they didn't save the screws! 7. The clothes they packed were a mess when I went to unpack them. 8. One of the movers spent a great deal of time on the phone arranging other jobs for his company during the course of my move. 9. One of the movers kept getting phone calls about a birthday party he was late for and he seemed resentful that he was there at my move. Seriously? 2 days after I was expecting to be moved in? I was the one who had a right to be resentful.  UNPROFESSIONAL all around. I would have had a smoother experience if I had gotten my brothers to move me. They discounted the price but I would have been happy to pay more to move 2 days prior with efficiency.

9. M

   Mag

   Source: MoveAdvisor

   3 Jul 2013Paid $2,300

   Bad experience.

   Had a terrible experience with these movers. My move had to be bumped a day because they ran over on the move before mine.  I learned that the move job after mine also had to be delayed a day because they were late with mine. They were incredibly unprofessional - late, slow, inappropriate attitudes. Wish I had researched them carefully before hiring them.

10. E

    Evan R.

    Source: MoveAdvisor

    13 May 2013Paid $3,500

    Eastern Connection Movers -- bad.

    I thought these guys would be good because they had some good reviews elsewhere, but they broke and lost a bunch of our stuff and have steadfastedly refused to pay for any of it, even though we purchased complete insurance coverage through them.   Also, they just crammed all my suits and ties into a giant box without hanging them, as I'd expected they would.  When the clothes came out they were terribly wrinkled.  At first they were apologetic for all the problems and told me to submit a form with photographs.  I did, but they kept sending me new forms to fill out.  Finally I got the point--they are never going to pay. The other big issue was timeliness.  They waited to start unpacking until late in the afternoon and then had to stay until past midnight to finish the job.  The neighbors were furious and my kids were exhuasted.  Laster I realized they did this intentionally so that I would be too tired to notice all of the missing stuff and damage they did. On a final note, I paid them to haul away all the trash, but found the next morning they had dumped it all in the basement of our apartment building.  The super was not impressed. Avoid Eastern Connection Movers.