Optima Moving Company

Reviews

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1. A

   Alex S.

   Source: MoveAdvisor · Baltimore, MD

   21 Aug 20193-bedroomPaid $1,020

   Great move once again !!

   It is not often that I take the time to write a review, however, I felt compelled to do so given the consistently exceptional moving and customer service I have received from Optima Moving on two occasions.My first experience with Optima Moving was in 2015 when I moved from Bethesda to DC. The move was worry free from start to finish from the initial call with Marius who explained the entire process to me in full user friendly detail to the delivery of boxes, tape and packing material to my home to the packing, transport and reassembly of my furniture in my new place. The move was comparably priced (if not a little less) than other moving services, and quoted as a flat rate which I loved. Additionally, with Optima Moving, you get so much more value all around given the courtesy, professionalism and efficiency of the team and one certainly cannot put a price tag on excellence. Because of my first wonderful experience with Marius and the Optima Moving Team in 2015, when I needed to move from DC to Baltimore this year, I did not even consider researching another moving service. I reached out to Marius and once again, he was extremely responsive, professional and customer focused as were the gentlemen who picked up my items in MD and those who delivered them safely to Baltimore. While I have moved several times previously, I have never had such a good experience with movers. For this reason and many others, I highly recommend Optima Moving without reservations and I am confident that if you select them to do your move, you, too will receive exceptional worry free service.

2. K

   Katherine B.

   Source: MoveAdvisor · Reisterstown, MD to Columbia, MD

   20 Aug 20192-bedroomPaid $648

   Movers were very Efficient !!

   The overall experience of having Optima Moving moving me and my family, went beyond my expectations. The movers were very efficient, they got the job done within the time frame, as they promised. All of my furniture were delivered safely without a single scratch. My Husband and I were simply amazed, just watching the movers doing their job, wrapping every single piece of furniture in our house with their brand new utility pads and on a top of that, protecting it with their plastic "shrink-wrap" material, we were truly impressed. Thank you, Optima Moving for a job WELL DONE.

3. S

   Sharon R.

   Source: MoveAdvisor · Rockville, MD to Arlington, VA

   17 Aug 20194+ bedroomPaid $2,800

   Best moving experience ever!!

   Optima Moving came as highly recommended from my co-worker. I called few local companies before that, some of them offered an onside estimate as well over the phone. After doing enough research on my own I went with Optima, I spoke over the phone with Marius the owner of the company and we requested an onside estimate as our move was not small, I had 5 bedrooms and I needed them to do the packing as well for us, because of our busy work schedule. He was kind enough to accommodate us with our short notice move, and after coming to our house he estimated 8-9h for the move with 2 truck and 6 movers. A week later the movers showed up 8:00 am, I showed them the house and they started working right away, oh boy these Guys are fast I said to myself! Everything was as promised, they whapped all of our furniture packed our kitchen, and moved everything in a timely manner. I could not be happier that we went with Optima for our move, totally stress-free from the beginning to the end movers were super nice and helpful, but that is not all, movers finished the move in 7hours and we ended up paying even less than what originally we were ready to spend already. All other companies estimated me more than double the price what Optima had offered me and 11-12h for the move. I highly recommend to anyone looking to move anywhere locally in Maryland or in Virginia !!

4. S

   Susan S.

   Source: MoveAdvisor · Baltimore, MD

   2 Jul 20191-bedroomPaid $680

   Excellent service and great moving experience!!

   I hire Optima for my move moving from my one bedroom apartment in downtown Baltimore to my new place in DC, from booking the move with Mario and sending the best Mover for my move it was pleasant experience. Movers showed on time, took they time to handle every item with great care dismantle my bed and sit up and arrange my bed and furniture at my new place. Could not ask for more!! Best part they price is they were very affordable. I did research and they rates were significantly lower than the competition. I highly recommend Optima to anyone looking for good and qualified mover.

5. E

   Elena M.

   Source: MoveAdvisor · Owings Mills, MD

   1 Jun 20192-bedroomPaid $360

   Great job.

   Very efficient and professional..I will DEFINITELY use these guys any time I need help moving something.

6. C

   Christine P.

   Source: MoveAdvisor · Baltimore, MD

   5 Mar 20182-bedroomPaid $339

   They saved the day! I hate moving!

   This was a great moving experience. Movers had to push the appointment two hours later, but had me out of one place and moved into my new place within an hour and a half. They put everything anywhere I requested, and put everything back together. This was a very professional group of guys. Great job!!

7. F

   Frances K.

   Source: MoveAdvisor · Baltimore, MD

   30 May 20192-bedroomPaid $465

   Be sure to check the cost for every item needed.

   I was quoted $340 for 4 hrs. (85p/hr) and indeed they finished in 4 hrs. however, then they added another hour for travel time (which was actually only 20 mins) they tried to add $40 for tape and indeed added $40 for taking 2 beds apart and putting them back together at the new place (i was under the impression it was part of the charge) while the 3 guys worked hard, Elmer, Santos and Carlos, I tipped them, but would not use this company again or recommend to anyone.

8. V

   Vanessa R.

   Source: MoveAdvisor · Catonsville, MD

   6 May 20191-bedroomPaid $525

   Move from apartment into storage.

   The bad reviews about this company are true, and I wish I would have checked before I used them, they charged me double of what they quoted. In particular the guy who was unprofessional did not speak English, he was very sloppy, I.e. he left screws for my bed on the floor after taking it apart, after using tape he just left the empty tape tube on the floor. and he broke a picture and said it was already broken, I put my stuff in storage so I most likely will be back to give an update. HOWEVER BE WISE AND BELIEVE THE REVIEWS HERE THEY ARE TRUE! STAY AWAY DO NOT USE THEM.

9. C

   Christopher

   Source: MoveAdvisor · Arlington, VA to Waldorf, MD

   30 Apr 20181-bedroomPaid $200

   Moving Services.

   Stay away from this company. Optima Moving Company is a very unprofessional and shady moving company who should not be licensed to move anyone. They swindled and ROBBED me out of $200.00. I contacted them in April 2018 to conduct a move for me from Arlington, Va to Maryland. They secured a $50.00 security deposit from me. They were unable to e-mail me a receipt for the deposit. After several unsuccessful attempts, I immediately requested for a cancellation and refund of my deposit. They advised me that they cancelled my request for moving service and e-mailed me copy of the refund of the deposit. A couple of weeks later they sent a moving truck to my residence to move me. I advised Optima movers that I officially cancelled the moving request and they have a scheduling conflict. The movers contacted their office which advised me that it was a scheduling mix up on their part, they indeed had my cancellation on record, however, they failed to remove me from their schedule and they would leave without any charge. One day later, I discovered that the Optima Moving Company improperly made a $200.00 unauthorized charge to my credit card. I contacted the company and they acknowledged their scheduling mix up but advised that they were not taking a loss for their time and effort regardless of it being their fault. I demanded the return of the unauthorized $200.00 they charged to my credit card and they refused. This company is unprofessional, shady and should not be in business. Please, please either use another reputable moving company or secure their shady and unprofessional business at your own risk.

10. L

    Larry S.

    Source: MoveAdvisor

    18 Dec 20174-bedroomPaid $958

    Optima Moving.

    My contact with Yuri and the worker-bees was pleasant and I received a military/senor discount. We moved from Walkersville, MD to Frederick, MD, about 10 miles. The movers showed up on time. Nothing else went well. An end table is scratched. I told them that if my computer desk wouldn't fit up the basement-to-outback stairs, I could take it apart. However, they did not try to protect it and kept trying to force it through the door, resulting in tearing off the veneer in a couple of places. Our entertainment console got scratched and the leather couch has multiple scratches; both of these were on the first floor. When the movers left, I had to sign the release even though the console and couch were covered with boxes so that I couldn't see any damage. Considering that there are a number of good reviews here, I must assume that success is dependent on the people doing the move. I would advise customers to keep a close eye on the procedures and speak up when they have any concerns.