Personal Movers Calgary

Reviews

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1. Z

   Zhibek A.

   Source: MoveAdvisor · Calgary, AB

   24 Feb 20263-bedroomPaid C$2,000

   Great experience

   We had a great experience with this moving company. The whole process was straightforward and well organized from booking to the final delivery. Hassan Abdul and Daniel were our movers, and they did a really solid job. They showed up on time, were polite and professional, and worked efficiently the entire move. They handled our furniture with care, wrapped everything properly, and made sure items were placed exactly where we wanted them in the new home. What I appreciated most was their attitude — calm, respectful, and focused. Nothing felt rushed, but they also didn’t waste time. The move went smoothly and without any issues. Overall, very happy with the service and would definitely use them again. Thank you to Hassan Abdul and Daniel for making moving day much easier.

2. K

   Kristina S.

   Source: MoveAdvisor · Calgary, AB

   7 May 20242-bedroomPaid C$1,500

   Moving

   I can’t say enough good things about my recent move with Personal Movers. From the get-go, Alfred, the moving consultant, was a gem. His help in booking the move was a lifesaver. On moving day, the team’s friendly faces and constant smiles made a stressful day surprisingly enjoyable. They handled my belongings with care, and their attention to detail was impressive. Personal Mover’s personalized service truly shone through, making the whole process smooth sailing. If you’re looking for a moving company that treats you like family, look no further than Personal Mover’s. Highly recommend!

3. G

   Gleb S.

   Source: MoveAdvisor · Calgary, AB

   7 May 20242-bedroomPaid C$1,678

   Moving

   Vlad, Mike, Daniel, and Solo from Personal Movers provided exceptional service during our recent storage, packing, and moving experience. They ensured that not a single item was damaged, demonstrating professionalism and care throughout the process. Special thanks to Alfred, the moving consultant, for his invaluable assistance in booking the service and addressing all our questions and concerns. With such a dedicated team and excellent support, I highly recommend this service for a smooth and stress-free moving experience.

4. R

   Robert G.

   Source: MoveAdvisor · Calgary, AB

   2 Mar 2020StudioPaid C$450

   Excellent Move.

   Just completed a local move with Personal Movers. I would not hesitate to recommend these guys based on my experience today. They arrived on time, were very courteous and professional, and completed the move with the greatest of care. I did my own packing of boxed items, and they took great care to wrap and tape everything else in moving blankets and ensure that everything arrived clean and without damage.

5. C

   Chad O.

   Source: MoveAdvisor · Calgary, AB

   22 Jan 20202-bedroomPaid C$585

   Best movers I ever had.

   It is the first time movers had taken such good care of my belongings. they wrapped and protected every single item. I have no complaints whatsoever about Personal Movers. Thanks and I really appreciate so much your hard work.

6. M

   Michael H.

   Source: MoveAdvisor · Calgary, AB

   7 Nov 20224-bedroomPaid C$2,250

   Broken Items, Poor Communication

   This was not the experience I had hoped for when hiring this company. There were a few broken items, for which they, of course, denied responsibility. Plus, there was damage to both properties, scraped floors and damaged walls, again, with responsibility denied. Communication on moving day was poor. I tried repeatedly to contact head office for price clarification and calls went straight to voice mail all day. I left several voicemails and never received a call back. A move is a harrowing experience on it's own without having to endure arguing with the movers you've hired over whether they have damaged items or not. We also received negative comments from the moving crew all day on the manner in which we had packed our things (too many boxes, they said, which led to too much work and a "cardio workout" for the crew). When it came time to pay, there was no explanation offered for the price breakdown, and no invoice or receipt offered for review before paying. An amount owed was announced and I was pressured to pay right away via e-transfer (which is risky for large sums of money with no prior e-mail address verification) with no option to pay by Interac. I hired this company back in 2018 and was pleased with them then, however, after this recent experience I won't recommend them again. I am really disappointed that this company is not of the same quality as it was before.

7. C

   Chandra M.

   Source: MoveAdvisor · Calgary, AB

   21 Sep 20213-bedroomPaid C$2,331

   worst moving experience I have ever had

   The issues with the move and furniture is one thing. The way I was treated and their lack of response to acknowledge the disrespected in my own home is what upsets me the most. The move was scheduled for 9 am. It started with a call saying it’ll be 9 – 9:30. At 9:24 I received a call that they can’t find the place and have the wrong address. Around 9:45 the truck shows up and I watch them painfully try to backup for 5-10 minutes. (I had my car parked out front to save a space and moved it when the truck came). They come in and started the move out process. I had moved most items over already by myself, so there were very little boxes. I immediately noticed that they were a little slow gathering items. For example, taking apart table legs, which I didn’t feel was necessary, by a hand screwdriver, and spend a ridiculously long time wrapping the couch in plastic while just placing the cushions in the truck. After three hours, they finally start to take apart the furniture, a large dresser/bookcase and the loft bed. Note – they tried for a long time to take the dresser/bookcase down the stairs, even though I had told them I didn’t think it was going to go. Even though these are ‘professional’ movers, they did not have any power tools or even an allen wrench. Asking me for tools and taking apart everything by hand. At 2:30 everything is loaded on the truck and they say they are ready to go. Not everything from the house was removed, but I was so frustrated at that time I didn’t even tell them to get the rest if the items, as I knew I could grab the rest way faster then them. They also never checked. They inform me they will be taking a 30 minute lunch which I won’t be charged for, which is fine. Note – according to google maps, the drive time between locations is 7 minutes. At 3:30 I call them and ask where they are, and they informed me a few minutes away. I watch them painfully backup again, and an item to note, The truck took up half of my neighbour’s driveway, I understand trucks need space, but the individual with a car parked beside it, completely blocking their entire driveway and access to garage. During the unloading process, my daughters and I are grabbing items, and removing the ridiculous amount of tape and covering over items. We tell them not to bother putting the dresser/bookcase back together and to focus on the bed. They start looking at items, moving everything out of the room they placed it in to see the pieces. They ask me about instructions and I said I did not have them. They are basically just standing there, staring at items for a long period of time, when I ask them if they are going to be able to put it back together. I said that I was upset, as I mentioned the bed when I placed the inquiry and if they were not able to put it together they should have told me before they took it apart. The one individual, raised his voice to me and exclaimed that nobody can put that together without instructions and stormed out. Needless to say, I was extremely upset. He called the manager I am assuming and came back and I looked up the bed number to model and instructions were found and they start the long slow process of putting it together. Finally around 10 pm they give up. The beds are not put together but my daughters and I will be able to complete the next day with proper tools. Most items are not put away, and I was charged over 2000 dollars for the worst move of my life.