7 Oct 2026 · MoveAdvisor
1.0 out of 51.0
I hired 1st Coast Express Movers for my move from Jacksonville Beach to Keystone Heights on June 12–13, 2026. After the move, I discovered that multiple valuable personal belongings were missing. I subsequently filed a theft report with the Jacksonville Beach Police Department, case #260003055.
I have also filed complaints with the Better Business Bureau and appropriate state and federal agencies. These matters are currently being reported and pursued through the proper channels.
I also did not receive copies of important moving records and the final receipt/invoice following the move, despite requesting documentation.
Based on my personal experience, I cannot recommend this company. I encourage anyone hiring a mover to photograph valuable belongings beforehand, maintain a detailed inventory, and obtain copies of all paperwork before the movers leave.
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