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Recent reviews

R
25 Nov 2023 · MoveAdvisor
5.0 out of 55.0
2 College Brothers (Sam Ingalls and his partner Ricky) moved our apartment furniture and belongings from Gainesville to Jacksonville, Florida the first week in November 2023. They did an outstanding job ---showed up on time, were completely professiona,l and ended up charging us much less than the original quoted price. We highly recommend them.
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A
6 Nov 2023 · MoveAdvisor
1.0 out of 51.0
We met with the representative and was very impressed with his professionalism. We were very specific about moving needs, including expensive glass art. He assured us they would be properly packed. The move was not good. The movers were very nice but lacked skills to move our furniture. There was substantial damage including breaking a piece of glass art. The lead mover told us that we exceeded the number of pieces listed. We paid by hour, not by the piece. I had to call the office and they had to explain to him he was wrong. We had to file a claim for the damage and they would not cover the real cost of the damage and had to fight to at least cover the cost of replacing the customer glass art. They wanted to depreciate the value versus the cost to replace. We were told there was a maximum dollar amount they would cover which had I known I would never had used them. I would not recommend them and be sure to ask about coverage for damage. The entire move was stressful and disappointing, I do not feel they are reputable or have the trained staff to properly move your goods. Beware!
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S
15 Sep 2023 · MoveAdvisor
5.0 out of 55.0
Everyone was incredibly helpful, efficient, and friendly. I had my stuff loaded within a matter of minutes. The staff was very careful with my belongings and made sure I had everything accounted for. I would 100% recommend 2 College Brothers Moving Company.
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B
26 Jul 2023 · MoveAdvisor
1.0 out of 51.0
Brett did a great job on selling me on their services and even though they were very expensive I figured you "get what you pay for". The movers were professional and appeared to do an adequate job moving our stuff out of the house into storage. The drama began when it came time to move our stuff out of storage into our new home. One of the moving vans overturned on the way, damaging a large number of items. I was of course disappointed but the driver was safe and it is just stuff after all. The 2 College Brothers claims department was quick to respond which was appreciated. However, that is where the good service ends. It has been six months and we still have not had any resolution. The worst part is that communication is non-existent. I get that we had an unusual circumstance but when you pay > 20K for a service you want to be taken care of. It is stressful enough dealing with all of the broken items and you would like to have had a partner in the process. I was also surprised by the number of damaged items that were in the other moving van. Definitely did not get the "Cadillac Service" I thought I was paying for.
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A
26 Dec 2021 · MoveAdvisor
1.0 out of 51.0
The first time I used them they did a good job , even though they took off a tree branch that was hanging over my driveway and I later had to cut the tree because it looked so bad .I even gave them a good review because they were nice young men trying , but the second time was terrible ! They not only broke and damaged several pieces of furniture they scratched several of my antiques . Glass in picture frames were broken as well . Sloppy work ! After getting in my leather sofa one of the guys plopped his extremely sweated body down it , I literally cringed . At the end they tried to charge me more than we agreed on and I had to prove to them with my email of proof of quote . The reason I haven't reported it is because of the question one of the men asked me before leaving which was " When did you say you would be out of town ?" The icing on the cake was when I caught the young man taking picture of my things at the storage unit but at the home as well .That was very disturbing .One of the men made excuses for the damage but that doesn't fix things now does it !
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