14 Sep 2021 · MoveAdvisor
2.0 out of 52.0
I hired 2 Soldiers to move my household from Brantford to Hamilton. First problem they would not take my TV, (even though I had discussed it with the person on the phone and they insured me it would be taken....they also left a lot of items behind in the house and garage/shed. Said they didn't have room. I have NEVER run across this before and I have moved alot. I had to hire someone else to finish the job. Upon unpacking, lots of broken items, scratched furniture and broken glass. A cabinet (been in my family for over 100 years)with two doors on it, one door the glass was missing which we had discussed...after the move the second door glass was missing... they didnt say a word about it, had even cleaned up the pieces of glass maybe hoping I wouldn't notice? except there were small pieces of glass at the back of the cupboard... if you know you broke something own up to it...don't hide it. Boxes were piled 4 and 5 high, though marked glass/fragile.... I am afraid to continue opening boxes as to what I will find....I was very disappointed in this company....and would not recommend them at all.
I do have to say that the two younger men doing the grunt work were very polite.
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