31 Jan 2014 · MoveAdvisor
1.0 out of 51.0
Like many of the other reviewers, I was sucked in by the salesman, Scott, who was a real sweet talker. I didn't have much stuff at all - it was just enough that it would have been inconvenient to ship. Had I known I was going to have to suffer through what I have for the past two months, I would have rented a U-Haul and driven accross the country myself. This company is full of dishonest crooks and deserves to be SHUT DOWN!
I booked my move from New Jersey to California scheudled to be picked up on December 2nd with the 1st available delivery date as December 21st. Before I begin, I will say that I realize that a minimal move accross the country is difficult and expensive for any company - I completely understood that it could and probably would take quite some time; all I was looking for was an honest delivery date.
To make a long story short, after weeks of calling and being assured that my stuff was "on it's way," "being packed on the truck," "will be there early next week," I finally got my stuff 58 days after the original pickup date. My frustration isn't even with the long wait, it is with the dispatch office. They were extremely dishonest and unhelpful through the whole process. My personal favorites were "if you want your stuff so bad, I will text you the address and you can come pick it up in Atlanta" (when I had my father call and ask for the address so we could book another mover to bring it to Cali, the employee wouldn't give it to him) and "your stuff DEFINITELY left Atlanta on Friday" (when I called the following Tuesday, it was still in the storage facility in Atlanta). Each time I called and asked why I was being given different answers, the 50 States employee said "I don't know."
This company is full of LIARS and CROOKS - DO NOT USE THEM for your move. IT IS NOT WORTH IT.
I read these reviews before my move and thought "eh, they can't be THAT bad." TRUST ME, THEY ARE THAT BAD. .
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