9 Jul 2024 · MoveAdvisor
1.0 out of 51.0
Worst moving experience I’ve ever had. I was quoted to need only 400 Cu Ft for my 2 bed, 2 bath Apt after going through each item over the phone and giving their appropriate measurements to be thorough. I ended up taking up around 1200 Cu Ft, or so they say, more than tripling my quote amount! Not only did they horribly quote me, they contract other companies to do the job and when I was told to Zelle a different company, no one could verify the validity of it for me and my payment ended up being “late”, therefore delaying my shipment from TX to UT by almost a full week past the promised date.
Almost all my large items were damaged or scuffed in the move, showing they didn’t care for my belongings at all. My 4pc wardrobes were all damaged, 75” TV cracked, dining table scuffed, end table had some deep scratches on the top, and coffee table legs were bent. It was quite difficult to contact them too because they kept saying “you’ll have to contact my boss” and gave me numbers where no one would answer.
The delivery was by a completely different company too and they had plenty of items that didn’t belong to me that would have been dropped off if I wasn’t there to sort through the items. Someone obviously lost a lot of stuff in their move and I had some missing items as well. I wish I did a lot more research before accepting the move with Flash Move “Experts”. Save your time and money by being more diligent with researching your moving company.
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