7 Oct 2016 · MoveAdvisor
1.0 out of 51.0
We received a quote for moving from FL to NC, after the owner walked through the house. Later we requested to add the motorcycle to the cargo and the quote was revised. The owner came to the house a second time to pick up the deposit. When the crew arrived, the truck was too small and they had not been informed about the motorcycle. They loaded the truck anyway, and not all of our cargo fit. They needed a second truck and charged us $1800 over and above our contract price. The owner accused us of adding cargo, even though he had seen our belongings twice. He refuses to take responsibility for bringing a truck that was too small, and breaking our contract by charging almost one third more.
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