5 May 2019 · MoveAdvisor
1.0 out of 51.0
Delivery was 2-3 weeks late, every time I call , I get a different excuse
on devilry date, some times are missing!!, broken furniture!!
some items were not labeled or lost their labels
on the truck some items with no labels or missing labels , so you have to figure out which one is yours
on delivery day, the driver refused to bring stuff down before I pay the renaming amount and charged 80$ extra to bring stuff from the truck to the apartment ?
before delivery, I was told if any item is missing then the insurance will pay for it , after delivery, things now changes
Jerry told me that he only responsible for the furniture if broken and I can't bill insurance because the itmes were not packed by him and he doesn't know what is inside and what is the value of the items, and even if the insurance pays it will 60 cent per Lbs!!
I filled the claim form , waiting for 6 months, nothing happen
called Jerry and he offered less that 25% of broken furniture value !!
Be aware and never use this company.
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