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Recent reviews

K
8 Mar 2025 · MoveAdvisor
1.0 out of 51.0
The estimate was approximately $1000 dollars less than the estimate when they showed up on moving day. I could not exactly cancel moving and reschedule as my family needed beds to sleep in. They broke my TV in transit. Now, they will not answer the phone nor respond to emails. No big surprise that they has a "D" rating with the BBB and the BBB has investigated them for deceptive advertising practices.
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L
7 Jun 2023 · MoveAdvisor
1.0 out of 51.0
They broke more than half of my furniture and won’t offer me any recompense other than .60 a pound. When I said that was not acceptable, Rose told me they have a lawyer. Lost a piece of furniture, they don’t care. DO. NOT. CARE. Mover told me it’s my fault for having cheap furniture. They also charged me $1000 more than my “binding estimate” and then tried to charge me $300 for the stairs that I told them were there and were supposed to be included. Scam. All around. I would have lost less money by leaving my things on the curb and setting fire to them because at least I would have paid to get them here in a demolished state.
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M
7 Aug 2021 · MoveAdvisor
5.0 out of 55.0
We just had the first experience with this company. They called me in advance to explain the process and what to expect for the day of the pick-up. The crew of 4 members showed up on time, and they're very polite. The crew leader was patient and professional. They wrapped my furnitures with great care, and way better than if I had to do it myself. In addition, the owner showed up and talked to me about my options when my load was way more than what the broker estimated for. So far, I am pleased with the pickup and loading process. Will be able to comment later on the delivery part of the move.
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M
4 Jul 2021 · MoveAdvisor
1.0 out of 51.0
Way overcharged from the original estimate, they also damaged my grandfather clock, china cabinet dining room table and broke a night stand. We spoke with Joe who only cared about money. These people are a rip-off. Do not deal with them run the other way. They will take advantage of you. save yourself the frustration use a reputable company.
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S
6 Dec 2020 · MoveAdvisor
1.0 out of 51.0
I was overcharged by All Over the STATE more than the original estimate over my move from Lewisville Tx to Marietta GA by 60% or another 200 cu.ft once the truck was loaded. This increased the amount by $793. I checked the final quantity of materials moved upon arrival and documented that it did NOT exceed the original amt. 361 cu.ft. in the estimate prepared by the MOVE BROKER – Trinity Relocation. They subcontracted this move out to ALL OVER THE STATE to do the actual move. As you can see from all of these BAD RATINGS, REVIEW and BAD EXPERIENCES from so many customers, STAY AWAY from AOTS and also Trinity Relocation. I had the same BAD experience as so many others. AOTS loaded up the truck of a relatively small and simple move and then said the amount on the truck is now than what was in the original estimate from Trinity Relocation. Trinity said they would audit the job after the move. I provided both companies photos and confirmed documentation of what was moved and there was no more than the original expected estimate of 361 cu. ft.. I thought I asked all the right questions when I hired Trinity Relocation after reading so many bad reviews of their competitors. When I hired Trinity, I did not know they would broker this move to AOTS until they showed up to load up. When I went back to Trinity Relo after the move to have them audit, as they said they would, to true up any discrepancies or overcharges, Trinity bailed after I sent my backup. I have not received any responses from AOTS since sending my factual documentation proving the load was no more than the original estimate by Trinity. In addition to delays and broken furniture, I will add my BAD REVIEW and RATING to all the other BAD REVIEWS listed here. I will copy this same bad review to the Trinity Relocation website. I'll also file complaint to BBB. This review is NO EXAGGERATION, just facts!!! STAY AWAY FROM BOTH COMPANIES.
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