6 Feb 2025 · MoveAdvisor
1.0 out of 51.0
Unreliable and Unprofessional Moving Experience
I hired this company to move me from Maryland to Delaware. When I first contacted them, they gave me a quote over the phone without ever seeing my home. The representative, Ron, repeatedly pressured me to commit and pay a deposit, even as I struggled to sell my house.
Once my home finally sold, I informed them there would be a gap between my move-out and move-in dates. They assured me storage wouldn’t be a problem. However, when my settlement date was confirmed, I began calling two weeks in advance to schedule my delivery. Despite having listed February 3rd as my move-in date on the paperwork, they refused to give me a clear answer, stating they didn’t schedule that far ahead and told me to call closer to the date.
Since then, I have been given nothing but the runaround. They initially told me via text that my belongings would be delivered on February 6th, but as of 4:36 PM, I have received no updates and no delivery. Every time I call, I am told they will be in touch, but I have yet to get a concrete answer. At this point, I have no idea when I will actually receive my belongings.
This has been an incredibly frustrating and unprofessional experience. I would not recommend this company to anyone looking for a reliable moving service.
Anthony King
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