15 Jul 2022 · MoveAdvisor
1.0 out of 51.0
Upon arriving at the new location, which involves the bedroom being upstairs, they put everything in the little space that we had downstairs. I continued to look through the boxes, knowing that it was one of the first boxes that was put on the truck. (first on last off-easy to find). *The box was marked bath, toothbrushes, and jewlery box.* After days of searching I called the company and I was given to their "rude collections" person to find out where the box was. He said that they have a warehouse full of stuff, so it would take time to go through to see if our box was left on the truck/trailer. I called them daily to find this box, explaining that it was a very important box. He asked me what was in the box and I started listing off items. I said that we had just purchased $100 toothbrushes that were in the box. He laughed and said "yeah right". After that, they would not answer my phone calls. ((I know I shouldn't mark a box *jewlery box*, but I am one who trust people)). I have filed a police report.
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