18 Apr 2021 · MoveAdvisor
1.0 out of 51.0
SCAM!!!!!Please, Please DO NOT USE these people they are liars and thieves. They are only out to steel your money and they deliver no services. When I first called them, Jason gave me price, a price that was lower than other peoples, but they told me they gave us a veterans discount and because of COVID. Benjamin also said that they have their own guys and their own trucks, neither are true. He also told me that the truck would go straight to my house, which it does not. He also gave me his direct line so I could contact him with any concerns. That was a number that never went anywhere no answer, no voicemail, nothing. I was told by Jason that I could cancel anytime and get my deposit back. 1 week before the scheduled pick up and get my deposit back. That was not true either. The lady in the office Maya knows off the top of her head, verbatim what lines in the contract are there to screw you and steel your money. (How she sleeps at night I have no idea, but maybe she is just a bad person) The first time I spoke to Jason I gave him a detailed list of what we had. Jason gave me a price of $1,700. 3 days before the pickup, I updated the list, in detail with Josh. I even mentioned the couches being large. Now that everything was packed there was more than I had expected, about double more. The price more than doubled to $3,600 which seemed fair since we doubled what we were taking. Gave Josh another deposit. The day of pick up comes, the movers that where not park of American Patriot showed up and raised the price to $5,986. I called and talked to Maya and she told that they can charge what ever they want. Since the movers were there what else could I do. I was talking to the head guy and I asked how long it would take him to get to our house in Colorado. That is when I was informed that he was not going to Colorado. He explained to me that he would be loading my stuff and taking it to a center where it would be unloaded and stored until a truck was going to our state. Then it would be reloaded and taken where it would be unloaded at another center and stored there until someone was going up closer to our area. Then it would be reloaded and unloaded at my house. He had no idea how long that would take. That is 6 times furniture and breakables were going to be loaded and unloaded. My stuff will be destroyed. I told him never mind I can not possibly take a chance of my stuff being destroyed and/or lost with all that loading and unloading. Now I am out $1,750 and have no movers. American patriot refuses to give me my money back. They did nothing but lie and steel from me. They said none of things at the sales pitch were said to me, but they were because I asked these specific questions. I had written them down so I wouldn’t forget to ask one. Everything about their business model is to deliver no services and keep peoples deposits. Maya is a horrible person. All she does is repeat the “screw you clause” in the contracts. Please I am telling you they do not deliver what you pay for,Everthing is a lie that comes out of their mouths. DO Not USE, and for the love of God do not give them money.
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