6 Jul 2023 · MoveAdvisor
1.0 out of 51.0
I hired them to help me with my move from CA to NYC, after I spoke to the broker who I thought was very great at the start and gave me a great deal, they asked me to pay the despite with an e-check. When the movers showed up it seemed that the list of items was incorrect and was not documented correctly, they asked me to them extra $9500 to make my move for a studio apartment. now they are refusing to give me my deposit back, I cannot get a hold of anyone to speak to from customer service the broker I spoke to ghosted me that day, they caused me so much anxiety and stress that day and on top of that they made me miss my flight that day as I couldn’t leave and I had to find another moving company. Absolutely horrible experience and highly unrecommended. I told them I am a student I really need my money back as I had a budget for my move and working based off of that, and now they would not give me the deposit money back.
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