26 May 2023 · MoveAdvisor
2.0 out of 52.0
I explained all of the details of my upcoming move to Cameron. He gave me a quote with a reasonable price so o agreed to use them. All three guys that showed up (Cameron and two others) worked quick and efficiently. The loading went fairly smooth. They experienced some trailer problems on the trip down to the new house. Nothing I blame them for. But, rather than get a room for the night and wait until the next day to unload, which is what my quote included, they said they wanted to just get the move finished. So they showed up to the new house to behind unloading our things around 11pm. When Cameron gave me the bill, not only did it still include an over night stay charge, but was around $2,000 more than the quote. There was no extra work we decided to have them do. It was exactly as stated. Cameron tried to tell me it was because they had to use their “bigger trailer.” However, when he gave me the quote it was to include their “biggest trailer.” We were already a little irritated with the service because they were not able to bring nearly as much of our stuff as they had originally stated they could, but the price increase was over the line when it was not for any sort of unexpected service they had to provide. We were very patient and accommodating with their several misfortunes they experienced on this move, but they rewarded us with a large up charge for our bill. Of course, I shouldn’t leave out the fact they waited until our stuff was loaded on their trailer to inform us of the price increase as well.
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