22 Apr 2024 · MoveAdvisor
1.0 out of 51.0
Atlanntis Van Lines must be one of the worst experiences I have had with any company. Between their shady employees and having zero customer service skills, I am shocked this company is still in business. To start, on my move day my mother was overseeing this move as I was already across the country. I was told they would give 1 hour notice upon arrival, giving my mother time to get to my house. Once they had my mother on the phone, she was told if she was not there in 46 min, they were leaving, then hung up on her. The employees were speaking to one another in a language my mother could not understand in front of her and making her sign documents with things written in another language. She had no idea what she was approving. I was not there to stop this nonsense and would have stopped the move immediately after the employees hanging up the phone. I moved from NB to AB with a lost antique dresser with items inside and was offered 45 dollars after months of trying to contact and receive any type of information of where the dresser has gone. If you believe a company should have any morals and do right by their customers, please DO NOT book with this scam company. All they want is your money and after seeing the terrible reviews, I wish I would have done more research.
Read more